Harbin Automotive

slow service I asked upfront how long the oil change and tire rotation would take and was told about 1 hour .... It took roughly 2hrs 30 mins. I asked upfront how long the oil change and tire rotation would take and was told about 1 hour .... It took roughly 2hrs 30 mins. More

Very pleased Me and my dad went to find a used, reliable vehicle and that's what we got. What we didn't get was some fast talking salesman drooling for commissions Me and my dad went to find a used, reliable vehicle and that's what we got. What we didn't get was some fast talking salesman drooling for commissions trying to tell us what he thinks we need or trying to shove new cars in our face. We were treated with respect instead of like dollar signs. As a result we soon drove away with a 2012 Focus SEL that was in awesome condition for a decent price. I will be a repeat customer for sure. More

great expericnce Mark was very helpful and did his best to get me into a car. If not for mark I wouldn't have a car right now. Mark was very helpful and did his best to get me into a car. If not for mark I wouldn't have a car right now. More

Great experience! The best!!! Denise was an amazing saleswoman!!!! She truly cared about me getting the best care for me! She was the best choice for me. She was super nice! Denise was an amazing saleswoman!!!! She truly cared about me getting the best care for me! She was the best choice for me. She was super nice! More

Above and Beyond I did not purchase my truck from Harbin Ford but they treated me as such! Service department went out of their way to take extra good care of us. The I did not purchase my truck from Harbin Ford but they treated me as such! Service department went out of their way to take extra good care of us. They provided us with a new vehicle to drive while we waited on ours to be repaired. Couldn't ask for a kinder staff! More

Truck Purchase My salesperson, Heather, was extremely helpful during my buying experience. She was very knowledgeable on the truck, and took the time to answer all My salesperson, Heather, was extremely helpful during my buying experience. She was very knowledgeable on the truck, and took the time to answer all my questions and concerns. She definitely made my buying experience extremely easy! Great dealership to work with!!! More

Buying my daughter a car We were in the market to buy my daughter her first car. We visited their website which brought us to the dealership. Anthony Gibson met me there the We were in the market to buy my daughter her first car. We visited their website which brought us to the dealership. Anthony Gibson met me there the next morning on his day off to let me test drive a vehicle. The vehicle we purchased the next day, which was a Satirday. Our deal started late in the afternoon but at no time did we feel rushed or pressured. We negotiated a very fair deal with Win Harbin and were very pleased with our service we received while at Harbin automotive. We are so glad we shopped at home! We will continue to purchase vehicles here at Harbin and not feel we have to go "out of town" for exceptional service and a great value on new or used cars. More

No Pressure Sales The salesman, Bobby Card, took his time showing me details of the car. There was no pressure from him to buy the car. It was very quick after I deci The salesman, Bobby Card, took his time showing me details of the car. There was no pressure from him to buy the car. It was very quick after I decided to purchase the car. It took a total of 2 hours from the time I arrived at the dealership until the time I drove off the lot. More

It was friendly. Friendly, worked hard to find a vehicle for me. I love my car. Thank you Ford of Scottsboro. Its the best car for me! Thanks Friendly, worked hard to find a vehicle for me. I love my car. Thank you Ford of Scottsboro. Its the best car for me! Thanks More

Awesome I have always had great customer service with Harbin's. Chad and staff are very helpful with all your concerns. Great environment! Thanks you Harbin' I have always had great customer service with Harbin's. Chad and staff are very helpful with all your concerns. Great environment! Thanks you Harbin's! More