Harbin Automotive

great buying experience i recently purchased a dodge magnum from harbin ford in Scottsboro, i felt very comfortable with my purchase the sales associates and well everyone i i recently purchased a dodge magnum from harbin ford in Scottsboro, i felt very comfortable with my purchase the sales associates and well everyone i came into contact with was very helpful and welcoming. i originally went just to look no intentions of buying but Mr. Anthony Manning was very helpful in getting me what i wanted and i ended up leaving with a new car i am very satisfied with my experience and will definetly go back for future purchases . More

Great Car Buying Experience I recently bought a new F150 from Harbin Automotive and it was the most stress free car buying experience I have ever had. I worked with Mr. Bobby Car I recently bought a new F150 from Harbin Automotive and it was the most stress free car buying experience I have ever had. I worked with Mr. Bobby Card and he was awesome. I highly recommend both Mr. Card and Harbin. More

Friendly people at Harbins. I will continue to go to Harbins. I trust them and have always been completely satisfied. I will always go to Mark Warren when I buy a new Ford and to I will continue to go to Harbins. I trust them and have always been completely satisfied. I will always go to Mark Warren when I buy a new Ford and to Chad McAllister for service. More

Great customer service Great customer service, knowledgeable about product, friendly, helpful with follow up, would definitely recommend this car dealer ship to my friends a Great customer service, knowledgeable about product, friendly, helpful with follow up, would definitely recommend this car dealer ship to my friends and family in the future More

above and beyond great customer service. Everyone seems to go the extra step to ensure that your vehicle is given the best care without taking short cuts , just to get the next customers serv Everyone seems to go the extra step to ensure that your vehicle is given the best care without taking short cuts , just to get the next customers service. More

I have always had great service there ! I continue to go to Harbin because of the service I get there and will as long as I have a vehicle Thank you very much ! I continue to go to Harbin because of the service I get there and will as long as I have a vehicle Thank you very much ! More

Exemplary service Guys went above and beyond to ensure that I not only got a car I could afford (thanks to Michael Curry and Anthony Manning), but a car I could be prou Guys went above and beyond to ensure that I not only got a car I could afford (thanks to Michael Curry and Anthony Manning), but a car I could be proud of. More

Great Service Experience We purchased a used Toyota from Harbins in November of 2014. We also purchased a Ford Service Plan with the car. Ok kind of odd having a Ford warranty We purchased a used Toyota from Harbins in November of 2014. We also purchased a Ford Service Plan with the car. Ok kind of odd having a Ford warranty on a Toyota right? While I was on a business trip my wife called to tell me she could hear a noise coming from the engine compartment. I told her to take it to the nearest Ford dealer and have them look at the car. That dealer simply told here it would be two weeks before they could look at the car. They didn't even offer to go out in the parking lot and listen to the noise. I had her just go home and I called Harbin. They said what time can you be here? She ended up taking the car to Harbin about mid morning. A little while later, she called me needing a ride home. When I asked why, she stated that Harbin took the car in immediately and diagnosed the problem in a short time as needing a new water pump and that they would be starting to fix it now and would be done in just 5 hours! We ended up deciding to pick the car up the next morning even though we most likely could've picked it up that evening. So in closing. This is a great service department that didn't give my wife a hard time about the warranty, her being female or anything. They were very courteous to me on the phone when I initially called and also when I called a couple of times to check on the status. It is a 40 mile drive for us to get to Harbins but if the need should arise again for any warranty work, we will not take the car anywhere else! And because of this service department we will also purchase my next truck from Harbins! More

Loved the salesman Habin Ford really trys and help you getting a vehicle if they can't I promise they will find a way to get you a proved Habin Ford really trys and help you getting a vehicle if they can't I promise they will find a way to get you a proved More

Awful service department. Definitely not customer oriented Continually trying to send you to the other department. Never called to say the car was complete. This is not the first time we've experienced rude Continually trying to send you to the other department. Never called to say the car was complete. This is not the first time we've experienced rude service and will go elsewhere in the future More