Harbin Automotive

Integrity I purchased a 2006 Lincoln Navigator that I loved. Unfortunately, on the way home with it , it gave mechanical problem. I contacted dealership and the I purchased a 2006 Lincoln Navigator that I loved. Unfortunately, on the way home with it , it gave mechanical problem. I contacted dealership and they had me bring it back. Service department has gone above and beyond and I really appreciate the honesty and integrity. More

Good Service - bad checkout I was greeted and processed quickly upon arrival and my truck was taken in immediately by Laura. I saw my truck being worked on in the third bay on t I was greeted and processed quickly upon arrival and my truck was taken in immediately by Laura. I saw my truck being worked on in the third bay on the right side and saw the technician when he was finished back my truck out and bring the paperwork inside and hand it to another person at the desk. I believe her name was Missy. I had watched Missy take a water bottle, punch a hole in it and go back to the work bays and squirt water on the technicians. I witnessed her running in and out of the area talking on her cell phone constantly. After my truck was finished and I had waited over 30 minutes, I proceeded to the desk where my paperwork was. I asked Laura if my truck was finished. Missy said "I have your paperwork right here". I said "You have had the xxxx paperwork for 45 minutes". Missy said "Sir you do not need to cuss me and you owe $47." I said I have over $69 in credit built up and I am not going to pay you anything. At this point she punched another screen, gave me my invoice and sarcastically said "Have a nice day". I do not have a problem with the technicians but feel that Missy is not dedicated to customer service. I am in a wheel chair and it is not comfortable for me to sit for long periods of time. More

Fast and friendly service! Chad is very friendly and ready to serve as soon as you pull in to the service center! I feel like I get top notch service when I take my vehicle to H Chad is very friendly and ready to serve as soon as you pull in to the service center! I feel like I get top notch service when I take my vehicle to Harbins! More

EXCELLENT SERVICE BUT DISAPPOINTED WITH CHARGES I WAS VERY HAPPY AND SATISFIED WITH THE SERVICE AND THE RESULTS OF THE REPAIR WORK. HOWEVER I WAS DISAPPOINTED THAT THEY CLOSED THE INVOICE BEFOR I WAS VERY HAPPY AND SATISFIED WITH THE SERVICE AND THE RESULTS OF THE REPAIR WORK. HOWEVER I WAS DISAPPOINTED THAT THEY CLOSED THE INVOICE BEFORE THEY GAVE ME MY REWARD POINTS, SO IT COULDN'T BE APPLIED TO MY BILL. I AM DISAPPOINTED WITH THE MISC CHARGES OF $35.00. I DON'T FEEL THERE SHOULD BE EXTRA CHARGES FOR SUPPLIES More

Great service and experience My wife and I purchased a new 2016 Tahoe and it was a pleasure working with the Harbins and their staff members!! Highly recommend seeing them proud t My wife and I purchased a new 2016 Tahoe and it was a pleasure working with the Harbins and their staff members!! Highly recommend seeing them proud to your next purchase! Thanks More

At harbin ford I bought ford f150 here used ,these folks were super nice and gave me excellent service .I would absolutly buy from here again ,thanks guys love the t I bought ford f150 here used ,these folks were super nice and gave me excellent service .I would absolutly buy from here again ,thanks guys love the truck. More

Service work was done fast and correct. Geoff Vosen does an excellent job. the right man in the right position I dropped my Lincoln off 1 morning, parts wer work was done fast and correct. Geoff Vosen does an excellent job. the right man in the right position I dropped my Lincoln off 1 morning, parts were ordered that day and delivered that day. Good Job! More

First service at Harbins Great! No Appointment!! Fast and effective service. Nice people answered all guestions.Cost was awesome. Plus got a $10.00 rebate. Very satisfied!! Th Great! No Appointment!! Fast and effective service. Nice people answered all guestions.Cost was awesome. Plus got a $10.00 rebate. Very satisfied!! Thank you.. More

Great car buying experience I had a great experience buying my first car with Harbins. My family has always done business with Harbins! Anthony and Richard were great in helping I had a great experience buying my first car with Harbins. My family has always done business with Harbins! Anthony and Richard were great in helping me purchase my new 2016 Chevy Spark More

oil change and alignment My wait time was 31/2 hours but my car does drive better. I took my other vehicle for its 1st oil change and the windshield washer was empty when we s My wait time was 31/2 hours but my car does drive better. I took my other vehicle for its 1st oil change and the windshield washer was empty when we started on our vacation the next week. More