Harbin Automotive

3 clutches on a new focus Thank god For extended my warranty. I was at harbin 3 different times for clutches an Geoff the service manager kept giving me the run around if Ford Thank god For extended my warranty. I was at harbin 3 different times for clutches an Geoff the service manager kept giving me the run around if Ford didn't receive my email I would have never got anything other than a new car that the clutch went out about every 15k but Ford was great when they found out all I'd been through an this is my work car they gave me a free extended warranty and I'm so thankful for that More

Geoff to the rescue! I had a blow out in Huntsville and had to drive all the way back to Stevenson Alabama by myself on a donut tire. I called Geoff at Harbin to see if th I had a blow out in Huntsville and had to drive all the way back to Stevenson Alabama by myself on a donut tire. I called Geoff at Harbin to see if they had any of my size tires in stock and he said that if they didn't he would pull a brand new car in and take a tire off of it just so I wouldn't have to continue the drive home on a donut. Sure enough, he did just that! I was so appreciative of his help and glad that they are always there if I need them. More

Buying a new car I was at harbin having work done on my car and walked out to lot to look at cars, passing time really. Was very impressed with the 2017 fusions and sp I was at harbin having work done on my car and walked out to lot to look at cars, passing time really. Was very impressed with the 2017 fusions and spoke with salesperson and told then what i would want to have and requiremnts for me to make putchase and they absolutely came back with exactly what i requested. They are the best! Proud new owner of 2017 ford fusion. More

Wonderful Service!! Harbin Automotive is just an excellent dealership. They go over and above to make their customers happy. I am one of those many happy customers!!! Harbin Automotive is just an excellent dealership. They go over and above to make their customers happy. I am one of those many happy customers!!! I had an awesome experience!! More

Satisfied Customer Excellent experience. Even texted me about needing a filter changed when they disvovered how dirty it was. Car was ready when they said it would be. Excellent experience. Even texted me about needing a filter changed when they disvovered how dirty it was. Car was ready when they said it would be. More

Best Experience I have purchased several vehicles from Harbin, via Mark Warren. Mark is very knowleable, courteous, and patient. Does not attempt to "upgrade" your I have purchased several vehicles from Harbin, via Mark Warren. Mark is very knowleable, courteous, and patient. Does not attempt to "upgrade" your choice always remembers I am the customer and attempts to meet my wishes' I am 72 years old and have bought a lot of cars in my lifetime and by far Mark is the best I've ever dealt with. More

Perfect Service I brought my 2016 Spark in for its first oil change. Quick service got me in and out in no time!! Will definitely return for other services for my car I brought my 2016 Spark in for its first oil change. Quick service got me in and out in no time!! Will definitely return for other services for my car More

what you did Did not see that an oil change had been done but discussed it with person over the phone that I may be due one. Did not clarify what the tire percent Did not see that an oil change had been done but discussed it with person over the phone that I may be due one. Did not clarify what the tire percentage meant. 6% front and 7 % on back tire.... do not have a clue as to what that means... other wise appreciated the service. More

Purchasing a new vehicle Harbin Ford has always taken very good care of me when needing a vehicle! Two weeks ago I purchased my 5th vehicle from this dealership.Hoyt,Winn and Harbin Ford has always taken very good care of me when needing a vehicle! Two weeks ago I purchased my 5th vehicle from this dealership.Hoyt,Winn and Anthony Mannng worked hard to get me the best vehicle for my budget and I appreciate their assistance so much and now im enjoying my new ride.and not afraid of getting stranded . I can say I had hoped my 11 year old 251,000 miles Explorer Sport Track would have made it a couple more years but that did not happen,but I am so happy with my new Escape!! More

Purchase of New Car I purchased a new Ford Fusion SE from Harbin Ford. The salesman was great and was able to help me get the car I wanted for the best possible price. Af I purchased a new Ford Fusion SE from Harbin Ford. The salesman was great and was able to help me get the car I wanted for the best possible price. After driving the car for a week, I can say that I am completely satisfied with my vehicle!! More