Harbin Automotive

Warranty replacement of a schock Very professional and courteous, My appointment was made in advance, when my part was received I was notified by Geoff and they made the necessary re Very professional and courteous, My appointment was made in advance, when my part was received I was notified by Geoff and they made the necessary repairs in about one hour. More

New Truck Purchase I ordered a 2017 Ford F150 Raptor from Harbin earlier this year. This model was limited production and Win Harbin kept me updated on the order status I ordered a 2017 Ford F150 Raptor from Harbin earlier this year. This model was limited production and Win Harbin kept me updated on the order status throughout me wait. When the truck arrived, I was notified and Win/Mark went beyond the call of duty to make sure the delivery and explanation of the truck features was clear. All in all, the purchase experience was very good with the personnel that I had contact with at the dealership. I would recommend this dealer to all my firends! Thanks for the Great Job, guys. More

Nick Atchley was the salesperson and was very helpful! I told him the must have things for me buying a car which was the warranty and the amount in payments had to be reasonable. I told him the must have things for me buying a car which was the warranty and the amount in payments had to be reasonable. More

New Truck Purchase Craig Davis was very courteous and very knowledgeable. I would refer anyone to Craig. Craig ensured all my questions were answered and completely walk Craig Davis was very courteous and very knowledgeable. I would refer anyone to Craig. Craig ensured all my questions were answered and completely walked me through the operation of the vehicle. More

Ford Thansmission problem correction. I was treated with respect and Ben did an excellent job communication to me on the issue. I have always had a good experience at Harbin. Please keep u I was treated with respect and Ben did an excellent job communication to me on the issue. I have always had a good experience at Harbin. Please keep up the good work, I was a Manager for 38 years and I know how important customer satisfaction is !! More

Great Team!!! Our buying experience was excellent, The team work really well together to ensure your satisfaction. Customer service is great. We were happy with t Our buying experience was excellent, The team work really well together to ensure your satisfaction. Customer service is great. We were happy with the experience. More

Ford Satisfied! I do all my car/truck business at Harbin. I have bought two new vehicles there and I go there for all maintenance. I am a very loyal customer. On I do all my car/truck business at Harbin. I have bought two new vehicles there and I go there for all maintenance. I am a very loyal customer. On a side note, I have six Ford SUV/Trucks that I own. I have brought my sons up to own Ford Trucks. We are truly a Ford family and would love to do a promotion to say just that! I'm a principal and my wife is a kindergarten teacher. Not rich, just Ford satisfied! More

Went in for engine light and oil change I went in for routine oil change , first one since I bought my vehicle and the engine light was on also so had to have it checked out. They reset it a I went in for routine oil change , first one since I bought my vehicle and the engine light was on also so had to have it checked out. They reset it and said it was fixed but when I started the engine came back on so I will be calling again. More

Very satisfied Had a 1:00 appointment for a security update, but realized I need my vehicle serviced. They were very helpful in doing both services at the same time Had a 1:00 appointment for a security update, but realized I need my vehicle serviced. They were very helpful in doing both services at the same time so I would not have to make an extra trip. Always very friendly and helpful. Vechicle returned clean and ready to go. Thanks to all Harbin employees. More

Great Experience purchasing new Explorer Mark and Win made our "job" of purchasing a new vehicle a surprising pleasant experience!! We were dreading looking for a new Explorer but after descr Mark and Win made our "job" of purchasing a new vehicle a surprising pleasant experience!! We were dreading looking for a new Explorer but after describing what we wanted, these guys found us the perfect vehicle. More