Harbin Automotive

My ford focus I went to harbin hoping to buy a new cruze but it didnt fit my style and the guys at harbin tried me in several cars before i found the one i wanted t I went to harbin hoping to buy a new cruze but it didnt fit my style and the guys at harbin tried me in several cars before i found the one i wanted they didnt give up on me it took me coming back 3x but now im a new owner of a 2016 ford focus More

Friendly & very helpful over all experience was GREAT!!!!!! Would recommend anyone to visit this dealership. Everyone was friendly, helpful and purchasing transaction over all experience was GREAT!!!!!! Would recommend anyone to visit this dealership. Everyone was friendly, helpful and purchasing transaction was very satisfying. 👍👍👍👍👍 keep up the great work. More

Buying was simple Bobby was friendly, honest, funny who gave me several options and then let me decide on what I wanted!! He made it simple and easy!! I would recomme Bobby was friendly, honest, funny who gave me several options and then let me decide on what I wanted!! He made it simple and easy!! I would recommend this dealership to my friends! More

They worked hard on my intermittent issue Have been worried about a coolant leak in my Chevy 2500HD. I popped in without an appointment and they squeezed me in did a pressure test but couldn' Have been worried about a coolant leak in my Chevy 2500HD. I popped in without an appointment and they squeezed me in did a pressure test but couldn't find it but recommended a plan to eventually find the issue and helped explain what might be happening in english. While there they also were able to change the oil and rotate the tires. They also gave me a ride to my home office and back, which was very nice. More

Frustrating, Misunderstanding but good out come We purchase a car from Harbin Ford it was not afford it was a Nissan after driving it and owning it two days later I realized I had a drip figured tha We purchase a car from Harbin Ford it was not afford it was a Nissan after driving it and owning it two days later I realized I had a drip figured that it was probably just the air conditioner because you know I don't know much about cars after a few days my break started acting weird my husband hit a pothole and the brakes went out completely it was very scary we took it down to the service center it turns out that there was a whole lot wrong that should have been called before we even bought the car luckily we had a warranty that paid for everything but we did have to pay a deductible on coming to get the car from the service center there was a huge Ruckus going on in the office everyone was very distraught I'm not sure if they were just having a bad day or what but it seemed like the communication was not good so we were told we can have her car we left we were not gone five minutes when we were called told that they released her heart and everything wasn't done yet to come back and they would give us a rental car which we are very thankful for that they were able to provide for us a car but still it seemed like it wasn't very put together the office I mean so this was on Friday we did not get our car back until Monday we still had to pay a deductible and I guess I just feel frustrated that this was not called before the car was sold More

Quick Lane staff was very knowledgeable and professional. Their cheerful attitude I observed while waiting for my truck to be serviced is commendable. I wish I k was very knowledgeable and professional. Their cheerful attitude I observed while waiting for my truck to be serviced is commendable. I wish I knew their names and I don't see them in the service department list. More

Purchase 2017 Fusion Frenchy was very friendly and easy to work with. I told him what my criteria was as far as what I wanted and monthly payments. He came back with what Frenchy was very friendly and easy to work with. I told him what my criteria was as far as what I wanted and monthly payments. He came back with what I wanted and made the experience one of the easiest I've had when purchasing a vehicle. More

Customer Service I would recommend Harbin to anyone looking for a vehicle the sales person that helped me was very nice he made sure i got the vehicle i was interested I would recommend Harbin to anyone looking for a vehicle the sales person that helped me was very nice he made sure i got the vehicle i was interested in More

Excellant customer service - Fast & efficient The experience as a whole was excellent, the salesman/sales team was very informative & the sales process/paper work was the fastest I've experienced. The experience as a whole was excellent, the salesman/sales team was very informative & the sales process/paper work was the fastest I've experienced.. More

Great Service is always great! Friendly people and great experience. Would recommend this service center! Have used them since 2011 and every time they Service is always great! Friendly people and great experience. Would recommend this service center! Have used them since 2011 and every time they are wonderful. More