Harbin Automotive

Wonderful Service!! Every time I have had problems with my vehicles, they always make sure that it was repaired and that I was happy with my service. Their customer serv Every time I have had problems with my vehicles, they always make sure that it was repaired and that I was happy with my service. Their customer service is outstanding!!! More

Wonderful Person !!! I had been car searching for sometime when I should have known just go to Harbin. I contacted Lee and he was very helpful and friendly. If he didn't k I had been car searching for sometime when I should have known just go to Harbin. I contacted Lee and he was very helpful and friendly. If he didn't know the answer to my question then he went and got an answer. He is a Wonderful Person to deal with. More

Helpful, Friendly I have dealt with Harbin Ford since I was a teenager. All salesman have always been very helpful and friendly. They are not over bearing or hang over I have dealt with Harbin Ford since I was a teenager. All salesman have always been very helpful and friendly. They are not over bearing or hang over you. My boyfriend and I came there to buy a car in June and he is a very tough customer to deal with, but they took him in stride and was able to help us efficiently. More

Excellent!!! Excellent customer service!!! Everyone there was very friendly and willing to help any way possible! I will recommend this car lot to everyone I know! Excellent customer service!!! Everyone there was very friendly and willing to help any way possible! I will recommend this car lot to everyone I know! I love my new car and he great deal I got with it!! More

Car buying done right! These people are honest, respectful, genuine, and nice. They appreciate you as not only a customer but as a neighbor in their community and strive to These people are honest, respectful, genuine, and nice. They appreciate you as not only a customer but as a neighbor in their community and strive to make the car buying experience easy, truthful, and positive. More

First time buyer I was a first time buyer with credit issues and lee Bradford did everything possible to make sure I got the car I wanted with payments I could afford. I was a first time buyer with credit issues and lee Bradford did everything possible to make sure I got the car I wanted with payments I could afford. Thank you Lee Bradford and harbin automotive More

Excellent Customer Service Was looking for a new automobile to purchase to save wear and tear on currently owned vehicles. I had already selected the Escape and the color. Craig Was looking for a new automobile to purchase to save wear and tear on currently owned vehicles. I had already selected the Escape and the color. Craig Davis and Bobby Card where extremely helpful in helping me select the correct one. Thanks tremendously!!! More

Best and Easiest Experience I've Had The people here were extremely nice and upfront. I was coming from a different ford dealership AutoNation which was probably one of the most frustrati The people here were extremely nice and upfront. I was coming from a different ford dealership AutoNation which was probably one of the most frustrating experiences I have had when it came to car shopping. I showed up to Harbin Automotive who were very understanding and jumped for everything. I had set mind on what I wanted and they ended up finding the vehicle I am driving today and gave me an excellent fair price. Highly recommend and I will be sure to return for the next vehicle I need. More

Upset Been there 5 different times. All for transmission related issues. I've had 2 clutches and numerous reprogrammings. 2 hour drive both ways. Waited hou Been there 5 different times. All for transmission related issues. I've had 2 clutches and numerous reprogrammings. 2 hour drive both ways. Waited hours and hours. And found out at 100k I gotta pay $1200 for a few clutch. Now for a car i paid 23k for and have had nothing but problems with this transmission for a year and 5 months. I've gotta start paying full price for clutches. They get your money. More

Worth the extra mile Purchase decision was made prior to going to the dealership. Since we lived out of town, several personnel stayed after normal business hours and on Purchase decision was made prior to going to the dealership. Since we lived out of town, several personnel stayed after normal business hours and on a Friday night for us to travel to the dealership, complete all required paperwork and get the deal finalized. I never give perfect scores because there is always room for improvement, but I would highly recommend Harbin Automotive and am very pleased with the knowledgeable personnel and professional service received. Our sincere thanks! More