Harbin Automotive

Salespeople are great service lady not so much. I bought my 2013 Ford Focus Titanium hatchback on Friday, June 30th. It's had a little creaking noise. I took it in Saturday July 1st. It was fixed. W I bought my 2013 Ford Focus Titanium hatchback on Friday, June 30th. It's had a little creaking noise. I took it in Saturday July 1st. It was fixed. Well I was driving yesterday and noticed it again. So I came up here from Huntsville to get it checked out. I went to the service lady and she says "I thought we just did that" I literally almost grabbed my keys and left. It's very unprofessional and rude. I think after this I will not be using Harbin Ford Service department. I liked the sales people here. They are nice and friendly. And very help. Service department not so much. Also when I came Saturday I called a head was told to come on. Came to the service department lady said come back Monday to see about an alignment. I didn't need an alignment. I wasn't going to argue with her so I went to go talk to my salesman Craig Davis. And he was with a customer and literally stopped what he was doing to help me. One of the other salesman told him that they'd help me. Very impressed. Craig Davis and Bobby Carr are great people to deal with. Gave me a better deal on my trade. But I just don't like how I was treated at the service department More

Amazing People This is by far the best dealership I have ever been to hands down. I bought my car from Mark Warren. He was assisted by his Sales Manager Bobby Card. This is by far the best dealership I have ever been to hands down. I bought my car from Mark Warren. He was assisted by his Sales Manager Bobby Card. They were awesome from start to finish. I will definitely buy from them again. More

No worry car buying experience!!!!!! I gave Harbin five stars because of the customer service. The staff was very knowledgeable and very friendly. Not once did I ever feel pressured to b I gave Harbin five stars because of the customer service. The staff was very knowledgeable and very friendly. Not once did I ever feel pressured to buy anything from the dealership. More

Great Experience at Harbin Automotive We had a great experience with Harbin Ford.The main reason was the sales person Mr PAZ, he was very attentive to what we were looking for, he went abo We had a great experience with Harbin Ford.The main reason was the sales person Mr PAZ, he was very attentive to what we were looking for, he went above and beyond the call of duty. We have never experienced a pleasant car buying experience until today, do Thank you Mr. Paz we will be back to purchase in the future... More

Our experience was amazing Mr Paz was by far one of the friendliest salesman I have ever dealt with! I would highly recommend anyone to see him about purchasing a vehicle. He we Mr Paz was by far one of the friendliest salesman I have ever dealt with! I would highly recommend anyone to see him about purchasing a vehicle. He went above and beyond to meet all of our needs today. He was very professional but all at the same time he made us feel like family. We enjoyed our experience today and came out with a great vehicle. Thanks again Mr Francisco Paz and thanks for making us part of the Harbin Family. More

Frenchy Paz is an excellent salesman. Mr. Paz is very personable and such a wonderful salesman. I have purchased from Harbin before and will continue to do so. I love my new Ford. Mr. Paz is very personable and such a wonderful salesman. I have purchased from Harbin before and will continue to do so. I love my new Ford. More

My Visit with Harbin I had a great experience at the Harbin Automative dealership. I found exactly what I wanted and the service was exceptional. Our salesman was Francisc I had a great experience at the Harbin Automative dealership. I found exactly what I wanted and the service was exceptional. Our salesman was Francisco Paz (Frenchy), who was very attentive to us and helped us with any questions we had. He also made sure the vehicle we purchased was ready to be taken home in grand condition. I recommend coming to Harbin and asking for Frenchy! You will not be disappointed. 10/10. More

Amazing Experience with Harbin Automotive! I have used Harbin Automotive as my Ford dealer for a decade, because they are incredible to work with (and I can drive a hard line bargain, know wha I have used Harbin Automotive as my Ford dealer for a decade, because they are incredible to work with (and I can drive a hard line bargain, know what I want in vehicle and finances, and don't play games with it - neither do they!). Worth my 45 minute drive in myriad ways. My sales guru, Craig Davis, is so amazingly thorough, educated, driven, customer loyal and dedicated, it's amazing. He will work himself to the bone to get you exactly what you want, and is sooo happy, honest, professional and respectful the entire time! As a woman who makes her own deals...priceless! My Huntsville Ford was awful to me years ago, so I took my hard-earned cash to Harbin, and ALWAYS will! Craig at Harbin in Scottsboro will totally make your vehicle dreams come true! Thank you, Craig!! More

Great truck buying experience Very knowledgeable folks at Harbin to deal with. Did not feel pressured to buy. Found the vehicle I wanted negotiated a price that I could live with Very knowledgeable folks at Harbin to deal with. Did not feel pressured to buy. Found the vehicle I wanted negotiated a price that I could live with and closed the deal. More

Harbin Motors service I always rely and trust Harbin Motors for prompt friendly service. After purchase of tires from Harbin Motors they thrive to provide the best service I always rely and trust Harbin Motors for prompt friendly service. After purchase of tires from Harbin Motors they thrive to provide the best service available. More