Harbin Automotive

Totally worth a three hour drive! I found the perfect truck online and drove three hours to the dealership. The sales associate met me at the door and was nothing but helpful through I found the perfect truck online and drove three hours to the dealership. The sales associate met me at the door and was nothing but helpful throughout my entire buying experience. I got a great truck at a great price with amazing service from the online customer service all the way to the final sale! Bottom line, totally worth the 3 Hour drive! More

Great Experience Our sales team was courteous, attentive, and very knowledgeable. From the first contact through the time we drove our Expedition home, they worked har Our sales team was courteous, attentive, and very knowledgeable. From the first contact through the time we drove our Expedition home, they worked hard to connect us with the right vehicle for our needs. We could not be happier with our buying experience. More

sold my 16 year old a car Worked with Frenchy Paz to find the perfect car for my daughter. She loves it and Frenchy was a great person to work with. Enjoyed our experience. Worked with Frenchy Paz to find the perfect car for my daughter. She loves it and Frenchy was a great person to work with. Enjoyed our experience. More

I had my Ford Ranger serviced. Everybody was friendly and helpful. I was there only a little over an hour which was wonderful. Chad Mcallister is very is always friendly and helpfu Everybody was friendly and helpful. I was there only a little over an hour which was wonderful. Chad Mcallister is very is always friendly and helpful. More

Outstanding customer service My salesman, Frenchy Paz, was great!!! Win Harbin and Michael Curry made the process easy to get my dream car!!!! Thank you for the great customer ser My salesman, Frenchy Paz, was great!!! Win Harbin and Michael Curry made the process easy to get my dream car!!!! Thank you for the great customer service. I would recommend this be your dealership!!! More

Awesome from beginning to completion My Salesman, Frenchy Paz, handled everything from the beginning. I don't know any of the salesmen but Frenchy is the best deal. He did not try to sell My Salesman, Frenchy Paz, handled everything from the beginning. I don't know any of the salesmen but Frenchy is the best deal. He did not try to sell me a vehicle, he assisted me in finding what was best for me. I will ALWAYS recommend Frenchy and Harbin to everyone!!!!! More

Go to Harbin's if in the Market I just purchased a new vehicle for my daughter who is in graduate school and had her older vehicle die on her a few days ago. Win Harbin and his staf I just purchased a new vehicle for my daughter who is in graduate school and had her older vehicle die on her a few days ago. Win Harbin and his staff are excellent, professional and just great people to work with. My sales associate, Craig Davis, went beyond to show me what cars I was interested, to test drive, and finalize my deal. There was absolutely NO pressure to buy, they worked with me and went beyond my expectations. I highly recommend Harbin Automotive if you are in the market for a new vehicle. They are like family there and treat you right. More

Hard to get in touch with. Not really happy with the service department. I had to bring my car in 3 or 4 times within a 2 week period of purchasing it. The service department is Not really happy with the service department. I had to bring my car in 3 or 4 times within a 2 week period of purchasing it. The service department is hard to get in touch with and they don't call you back or let you know what is going on with your car. I realize they are busy, but the least they could do is return a phone call. They said they couldn't find where the rattle in the front end was coming from after having it nearly 2 days. They said the seat belt not retracting wasn't covered under warranty. It should be that's a safety issue. And whoever drove it connected their phone to my radio. Not sure if it was accidental or what but they don't need the radio to listen for a rattle in the front end. And I know I turned off the radio when I dropped the car off. I like the salesmen there at Harbin, the service department needs help. They don't return calls, and they kind of gave up on finding the noise, even though I told them what I had heard it might be by a ford mechanic in Huntsville, I honestly don't think they checked what I asked them to. I will not be bringing my car back for service there, I will take it to a dealership in Huntsville, I am tired of having to bring it up to Scottsboro, I have put a 1,000 miles on my car in the 2.5 weeks I have owned it partly due to having to come up to Harbin so much for them to not find a solution. More

Pleasantly surprised car buying experience Lee Bradford and the rest of the team were very helpful. Lee never seemed impatient or rushed, he spent a lot of time with me, never made me feel like Lee Bradford and the rest of the team were very helpful. Lee never seemed impatient or rushed, he spent a lot of time with me, never made me feel like I asked a stupid question which I am sure I did at some point. He really listened to my concerns and options and helped me find the right deal for me personally. Once the paper work was signed it was not see you later, thanks for your money. He came to the car with me, downloaded the needed app to my phone for the tech stuff I needed then proceeded to show me how everything worked, sometimes he had to show me twice. Again, very patient and helpful. I would highly recommend This dealership. Best car buying experience I have ever had! More

Awesome place! We recently purchased a new Ford Fiesta and we are very happy with the car and the deal we were offered. Our experience at Harbin was great. Everyone We recently purchased a new Ford Fiesta and we are very happy with the car and the deal we were offered. Our experience at Harbin was great. Everyone we dealt with was friendly, professional, and helpful. I highly recommend them and I'm thankful we went there. More