Harbin Automotive

A great experience I came to Harbin automotive yesterday in need of a new truck, and thats what i got. I was met at the front door by my salesman Frenchy, and he immedia I came to Harbin automotive yesterday in need of a new truck, and thats what i got. I was met at the front door by my salesman Frenchy, and he immediatly got to work getting me into the truck i wanted. There was no pressure or overbearing sales tactics like i was expecting. Frenchy was patient and went above and beyond and worked for me the whole time i was there. I will be coming back to Harbin for my next purchase and i highly recommend Frenchy to deal with. I also would like to thank Rich for his hard work. He, as well, went above and beyond to get me financed, which was not an easy task. More

Had a wonderful experience All I can say is...they're the best !! Always friendly and kind make you feel at home, I wouldn't go anywhere else !! They're number one in my book !! All I can say is...they're the best !! Always friendly and kind make you feel at home, I wouldn't go anywhere else !! They're number one in my book !! More

Very pleased Service Advisor, Ben Foshee, went out of his way to handle the Warranty Policy procedure related to the repair of my vehicle. Being an "Out of State" Service Advisor, Ben Foshee, went out of his way to handle the Warranty Policy procedure related to the repair of my vehicle. Being an "Out of State" customer made me really thankful for the effort he put forth on my behalf. More

Best Dealership The Harbin Ford Dealership and Service Department is by far the best I've ever used. Prompt service explained to me and very good estimate on the repa The Harbin Ford Dealership and Service Department is by far the best I've ever used. Prompt service explained to me and very good estimate on the repair cost. More

Business experience with Harbin Motors Over the past 15 years, I or my family has purchased 5 vehicles from Harbin Motors. The sales personnel have always been courteous, respectful, and f Over the past 15 years, I or my family has purchased 5 vehicles from Harbin Motors. The sales personnel have always been courteous, respectful, and friendly. Personnel in the parts department have been helpful and informative in solving issues and providing maintenance advice. When service was required, the service department was prompt, attentive to the problem and performed quality repairs. More

Great Service The staff was very helpful in helping my wife and get a new car. Harbin Ford went out of their way to find a vehicle that was right for us. The staff was very helpful in helping my wife and get a new car. Harbin Ford went out of their way to find a vehicle that was right for us. More

The best buying experience ever This was by far the best buying experience I have ever had.. My salesman Lee Bradford did a great job. I purchased this truck sight unseen and it was This was by far the best buying experience I have ever had.. My salesman Lee Bradford did a great job. I purchased this truck sight unseen and it was everything that Lee said it was. I will recommend them to anyone wanting to purchase a new vehicle. More

Great Experience Our sales team was courteous, attentive, and very knowledgeable. From the first contact through the time we drove our Expedition home, they worked har Our sales team was courteous, attentive, and very knowledgeable. From the first contact through the time we drove our Expedition home, they worked hard to connect us with the right vehicle for our needs. We could not be happier with our buying experience. More

Smooth professional process. Salesman Craig Davis was very helpful with my selection and helped expedite the paperwork process. It was the fastest that I have ever purchased a veh Salesman Craig Davis was very helpful with my selection and helped expedite the paperwork process. It was the fastest that I have ever purchased a vehicle. Craig even hand washed the car himself and got everything ready to go. The rest of the folks there were all very friendly and accommodating. This was the second new car purchase for me in 7 days. I really like Harbin Ford. I will gladly recommend them to friends and family. More

Totally worth a three hour drive! I found the perfect truck online and drove three hours to the dealership. The sales associate met me at the door and was nothing but helpful through I found the perfect truck online and drove three hours to the dealership. The sales associate met me at the door and was nothing but helpful throughout my entire buying experience. I got a great truck at a great price with amazing service from the online customer service all the way to the final sale! Bottom line, totally worth the 3 Hour drive! More