Harbin Automotive

Fast! My time is important to me They helped my pick out my truck before I got there and had it ready to go, I was there less than 1 hour, time is most valuable to me They helped my pick out my truck before I got there and had it ready to go, I was there less than 1 hour, time is most valuable to me More

Amazing experience as a first-time buyer! I was very nervous going into the process of purchasing my first car, but the staff were very clear and explained each step to me to make sure I under I was very nervous going into the process of purchasing my first car, but the staff were very clear and explained each step to me to make sure I understood what I was getting myself into. Craig was very enthusiastic and actually took the time to show me the details of my car and how everything worked. He advocated on my behalf to get the best deal, and I greatly appreciate that. Bobby was also very helpful throughout this process as he made sure everything was done efficiently. Michael's personality was very infectious which definitely helped soothe my nerves. He was who guided me through the final paperwork and really did some heavy lifting on getting me the best deal. Overall, I couldn't have asked for a better experience. I feel comfortable going back or contacting them if I ever had a question and definitely wouldn't hesitate to give them my business in the future! I love my new 2017 Ford Fiesta! More

hands down the best dealership in Alabama!! Everyone was so helpful and very friendly. I highly recommend this dealership to anyone wanting to buy a new or used car, the best customer service in Everyone was so helpful and very friendly. I highly recommend this dealership to anyone wanting to buy a new or used car, the best customer service in Alabama. LOVE my new 2016 ford fusion!!! More

Competitive pricing. The process was very simple. Closing only took less that ten minutes. Pricing was very competitive. The staff where nice and professional. I rated The process was very simple. Closing only took less that ten minutes. Pricing was very competitive. The staff where nice and professional. I rated my experience as 3 stars due to: 1- Aftermarket electric brake controllets are not compatible with the new f150 trucks. I was not made aware of this until after the deal was done. They made no attempt to help me out with this other than that they could install a ford factory controller for 300 plus dollars. If I had known this before hand I could have worked it into the deal. I am not happy at all about this. 2- the deal sheets are done electronically. More than once the numbers on the deal sheet where way off. Buyer beware, study the numbers on the deal sheet before you agree to the deal. More

EXCELLENT CUSTOMER SERVICE!!! The entire staff of Harbin was very helpful, friendly and professional. Our experience was so outstanding the first time that we purchased a vehicle The entire staff of Harbin was very helpful, friendly and professional. Our experience was so outstanding the first time that we purchased a vehicle (2013 Ford F-250) from Harbin that we went back and purchased our second vehicle (2017 Ford Explorer XLT). Harbin is the number one place to go for your vehicle needs! Anthony Manning and Lee Bradford accommodated us way beyond our expectations. Their knowledge and professionalism really impressed us. Thank you Harbin for another outstanding experience! Robert and June P. More

Every employee had a helping hand, and was very polite. I give this rate because Harbin Ford was a helping hand and they helped and solved our problems! Thank you harbin for my new car!!! I give this rate because Harbin Ford was a helping hand and they helped and solved our problems! Thank you harbin for my new car!!! More

Made me feel very comfortable, and very informative about an I was very comfortable with the process of buying my car. Win and Jay were very polite and answered all my questions. They were very accommodating an I was very comfortable with the process of buying my car. Win and Jay were very polite and answered all my questions. They were very accommodating and when my car was ready they filled it up with gas and detailed it for me.. Awesome experience! More

Customer Service Beyond Imagination!!!! When we walked inside the dealership the greeting from Richard Hopper (Name is not below to check) was a complete 360 from what we had experienced 30m When we walked inside the dealership the greeting from Richard Hopper (Name is not below to check) was a complete 360 from what we had experienced 30min prior from another dealership. The entire experience was a complete family type of welcome. The professionalism of both Daniel Justice and Richard Hopper goes without saying. What really impressed me was that the dealership was closing, and the owner Tanner Harbin, did not rush us, and he and his staff accommodated our needs and my wife and I were able to purchase our anniversary gift to each other. (2017 Sierra 1500) I will tell anyone who ask, if they want "good service" go somewhere else, but if they want "EXCELLENT CUSTOMER SERVICE", there's only one dealer that I would recommend; HARBIN AUTOMOTIVE. Michael J More

Very happy with everyone! Blake was very helpful on getting me my new vehicle after just being in a wreck. Very wonderful staff. Everyone was so helpful and nice. Thank you all Blake was very helpful on getting me my new vehicle after just being in a wreck. Very wonderful staff. Everyone was so helpful and nice. Thank you all for help and kindness. More

Very great This is one of the best dealerships I've ever had the pleasure of dealing f with. They offer a very kind and knowledgeable staff This is one of the best dealerships I've ever had the pleasure of dealing f with. They offer a very kind and knowledgeable staff More