Harbin Automotive

Great dealership! My husband and I were very impressed with the staff at harbin Ford. We couldn't ask for a better salesman, he was very informative, and honest. We got My husband and I were very impressed with the staff at harbin Ford. We couldn't ask for a better salesman, he was very informative, and honest. We got exactly what we needed and asked for. We will recommend harbin to anyone that is looking for a new or used vehicle. More

Amazing!!!! Harbin Ford made this experience so easy and painless. I stopped by and picked out my car. They handled the rest while I went to work then messaged me Harbin Ford made this experience so easy and painless. I stopped by and picked out my car. They handled the rest while I went to work then messaged me once the papers were ready to sign. It was my birthday and they made me feel so special!! Mr. Manning even put balloons on my car to make my Birthday special. It’s the wonderful treatment I received that will bring me back to Harbin Ford again. I can’t say enough about my wonderful experience!!! Thank you to everyone at Harbin Ford that helped make this happen. You guys are awesome!! More

No Pressure Experience When I go to buy a new vehicle I despise when my buying experience is high pressure from the sales force and they attempt to guilt you into buying the When I go to buy a new vehicle I despise when my buying experience is high pressure from the sales force and they attempt to guilt you into buying the vehicle. Harbin Ford was just the opposite, my experience was like they knew me forever and made me feel right at home. They didn't have the unit I wanted on their lot, but they worked with the dealer that did and had my desired truck on their lot within three days for delivery. I would highly recommend Harbin Ford to family or friends. More

Harbin is Great! If you’re looking for a car, stop in to Harbin and ask for Frenchy! Smooth process from beginning to end! He was great at answering all my questions a If you’re looking for a car, stop in to Harbin and ask for Frenchy! Smooth process from beginning to end! He was great at answering all my questions and getting us a great deal! More

Fantastic as always service advisors are prompt and friendly . they always make you feel at home and explain whats needed to be done to my car. I greatly appreciate all service advisors are prompt and friendly . they always make you feel at home and explain whats needed to be done to my car. I greatly appreciate all they do. Thanks Again More

Excellent response to needs Came in for 5000 mile service/oil change. Followed up on tires and brakes. Bought tires; Missy provided detailed information so that we could choose Came in for 5000 mile service/oil change. Followed up on tires and brakes. Bought tires; Missy provided detailed information so that we could choose. Brought back in to have tires put on, balanced and aligned. Could not align because strut (?) was broken. Clear evidence was shown so we ordered part and brought in next day to repair and align. Laura and Missy kept in touch; followed up with any questions we had; showed a sense or urgency and caring More

Great Customer Service! Frenchy did an awesome job helping me find a gently used car with low mileage and warranty. I’m very pleased with how hard everyone at Harbin Ford wor Frenchy did an awesome job helping me find a gently used car with low mileage and warranty. I’m very pleased with how hard everyone at Harbin Ford worked to meet my automotive needs. I will definitely be dealing with them for my next purchase. More

Always a pleasure dealing with Harbins! It is always a pleasure dealing with the professionals at Harbin Motor Company. Mark Warren is the best! Service after the sale keeps me coming back It is always a pleasure dealing with the professionals at Harbin Motor Company. Mark Warren is the best! Service after the sale keeps me coming back! More

Wheel Alignment Bought my 2017 F250 several months back. On the initial test drive the seemed to wonder and the steering wheel was off. The sales folks said the alig Bought my 2017 F250 several months back. On the initial test drive the seemed to wonder and the steering wheel was off. The sales folks said the alignment was off, and aligned the truck. The steering was still off not major, but off and pulled! I live in Meridianville Al, 40 + miles one way. So I drove the truck up to 5800 mile, I thought maybe it was the characteristics of the truck? Had window of opportunity and brought in on Monday 9 Oct 2107. I had the wheels balanced the alignment checked. I informed the Service writer at the quick lane of the issues, steering off, wonders and pulls to the left. I watched the Tech align my truck, he made some adjustments on the right side of the truck. He said the alignment was out and made the necessary adjustment, then stated the it was warranty a alignment. Great, however started heading back home it was late, noticed the steering was still off and still pulling to the left. Because Harbin had two chances to get it right. I had enough, it's 80 miles both way and being F250 gaser the fuel consumption isn't good! So I made a choice and took it to Woody Anderson in Huntsville to have them fix my truck! I had to pay $85 dollars, but you know what they fixed the issue, steering wheel is straight and it doesn't pull to the left! So in conclusion, I will not bring my $45 thousand truck back for anything! I would like to be reimbursed for the $85 and my gas wasted coming out their! CB More