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Harbin Automotive

Scottsboro, AL

4.6
1,962 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,962 reviews

November 06, 2017

Great experience! We had a great experience buying our F150 from Harbin Ford. Mark Warren went above and beyond to help us complete the deal. I found one I liked and le More

by JOREEDB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Warren
Nov 06, 2017 -

Harbin Automotive responded

Congratulations on your new F150 from Harbin Ford! Thank you very much for your review of our dealership. Customer service has always played an important role here, and we're glad that Mark Warren was able to deliver you the best car buying experience! We hope to work with you again!

November 02, 2017

Great experience The best experience I have had at a dealership, Frenchy paz an Anthony manning are fantastic people to buy from! Thank you for great experience More

by Michael101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz, Anthony Manning
Nov 02, 2017 -

Harbin Automotive responded

Here at Harbin Automotive, we care about providing the best customer service to gain loyal customers, such as yourself! We are happy that Anthony and Frenchy were fantastic in assisting your purchase. We hope you are enjoying your new car, please come back to visit anytime!

November 02, 2017

Friendly and patient Thank you to Harbin employee Lee Bradford. He was patient and friendly throughout the entire process of purchasing my wife's 2014 Chevy Equinox. We we More

by Bubbajj90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford
Nov 03, 2017 -

Harbin Automotive responded

Congratulations on your wife's new 2014 Chevy Equinox! Providing our customers the best service we can offer is our goal here at Harbin Automotive. We want you to feel apart of the family here, so we are pleased that Lee Bradford was able to provide that for you by being patient and friendly throughout your entire process. Hope you have a great day!

October 31, 2017

Great experience! Myself, my mother, and my daughter arrived without prior notice and were quickly greeted by a salesman named Frenchy. We were there to check out a For More

by CDS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz
Oct 31, 2017 -

Harbin Automotive responded

Congratulations on your little cousin's new car! Providing our customers the best service we can offer is our goal. We will go above and beyond to assure that customer satisfaction is achieved for Harbin Automotive. We want you to feel apart of the family here, so we are pleased that Frenchy was able to assist you. We look forward to working with you again and hope you have a good day!

October 31, 2017

Review Nick was very professional and helpful. I am very happy with Nick and his prompt and quick service. I have bought from Harbin before and will continu More

by MarcusWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Atchley
Oct 31, 2017 -

Harbin Automotive responded

Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so nice to hear that Nick helped to make your experience such a positive one. We wish you safe travels and look forward to seeing you again soon. Thank you for being loyal to Harbin!

October 30, 2017

Excellent service I rated y’all a 5 cause y’all were excellent and everyone were supper nice, even customer service. I definitely would tell everyone about y’all. More

by Mayes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Foshee Sr.
Oct 31, 2017 -

Harbin Automotive responded

Thank you for this high rating! Hearing how we can provide our customers with the utmost customer satisfaction is great news. We look forward to working with you again.

October 29, 2017

Great fast service Wonderful experience with great people got me in and out told me everything I needed to know about my car definitely would recommend them to everyone More

by vickiewelch555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Oct 30, 2017 -

Harbin Automotive responded

We would like to thank you for your review! We have been making great efforts to provide the type of service you need. We hope you enjoy your new purchase. Have a great day!

October 28, 2017

Worth the drive The entire Harbin Automotive team made it worth the drive for me to travel out of town to purchase a vehicle from their dealership. From the internet More

by Cdub1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Spurgin , Anthony Manning
Oct 30, 2017 -

Harbin Automotive responded

Thank you very much for your review of our dealership. We are very proud of our staff and are encouraged by your comments. Customer service has always played an important role here and we are glad that Anthony Manning created the most efficient car purchase for you! We look forward to working with you again!

October 27, 2017

Had my oil changed they was great and treated me really well Got my oil changed they was so helpful and friendly I recommend anyone to take there cars to Harbin Ford for all there service needs More

by RACHELT2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty, Chad Mcallister, Anthony Manning
Oct 30, 2017 -

Harbin Automotive responded

Thank you for the five-star rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with your next oil changes. Have a great day!

October 26, 2017

Awesome I was kind of nervous going to buy a car for the first time in my life and all the staff were wonderful. Francisco was so nice, I found a ruby red Sie More

by Loretta White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz
Oct 26, 2017 -

Harbin Automotive responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! We believe in treating our loyal customers like family and hope you had a wonderful experience with Francisco! We look forward to working with you again and hope you have a fantastic day.

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