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Harbin Automotive

Scottsboro, AL

4.6
1,962 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,962 reviews

November 11, 2017

Frenchy great sales man I want to thank Mr. Frenchy for all his force and did everything possible to help us find a good car with a good price. He help us a lot and did a gre More

by dlunaa14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Edmonson, Francisco Paz
Nov 13, 2017 -

Harbin Automotive responded

Frenchy is a viable staff member and we are pleased to hear he was able to make things easier for you! We take pride in providing a hassle-free experience and enjoy giving you such a positive experience! Harbin Automotive is here for all of your service and car buying needs, and we look forward to seeing you in the future! Thanks again.

November 10, 2017

Ford F-350 Tire Rotation, Balance and Rear Brake Replacement Had an appointment for 8am and my F-350 was taken to the service bay before appointment time. Was welcomed by Laura, service advisor, a true professio More

by BANDCSULLIVAN2@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician , Laura Ryan
Nov 10, 2017 -

Harbin Automotive responded

We couldn't be happier that Laura provided you with a great service! We take great pride in our staff and strive for customer satisfaction. We hope you bring your F-350 for your future vehicle needs! Have an amazing day!

November 08, 2017

service staff Great staff and help and very helpful. and knowledgeable about there services. the explain every thing so very good. I was very pleased. will be back More

by CPACE6741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Laura Ryan
Nov 08, 2017 -

Harbin Automotive responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great news. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

November 08, 2017

Great experience! Everything went so smoothly and quickly. The salesman was knowledgeable in the vehicles I was interested in purchasing. No pressure from salesman a More

by CRYERANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Bobby Card, Craig Davis
Nov 08, 2017 -

Harbin Automotive responded

Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that it is the Harbin Automotive way! We hope you come to us for any of your vehicle needs. Have a good day!

November 08, 2017

First Service I purchased a Ford Truck with Harbin and this was my first service experience. It went very well and done in a timely manner. I would highly recomme More

by paradises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Nov 08, 2017 -

Harbin Automotive responded

Congratulations on your new Ford Truck here at Harbin! We want to thank you for this review. It is always great to hear that we can serve our customers with a great experience. We hope to see you again!

November 08, 2017

Found qa great little truck. I found their prices to be very competitive. French the salesperson was very friendly and knowledgeable. This dealership will become busy when more pe More

by R Cob urn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz
Nov 09, 2017 -

Harbin Automotive responded

Congratulations on your new truck! We want to thank you for taking time out of your day to leave us this awesome review and rating. We are pleased to hear that French was able to deliver a great car-buying experience for you. Here at Harbin, we train our salespeople to be friendly and knowledgeable to ensure great customer service. We hope to see you soon!

November 07, 2017

Great buying experience I recently needed a vehicle and called Harbin Ford. I expected the same high pressure sales tactics to purchase just anything they offered well I was More

by WWERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Jay Penney
Nov 07, 2017 -

Harbin Automotive responded

Thank you for choosing Harbin Ford! We would never use high-pressure sales tactics to force you to purchase a car. Our goal here at Harbin is to make you feel like a valued family member! We hope you are happy with your new vehicle. Have a fantastic day!

November 07, 2017

My experience I was treated friendly and with respect they were honest and forthright my entire experience at Harbin was good. I would and have recommend friends to More

by GLENDAUGHERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Bobby Card, Zach Abril
Nov 08, 2017 -

Harbin Automotive responded

Thank you for the sweet review! We believe in treating our customers with respect here at Harbin Automotive. We look forward to working with you again and hope you have a good day!

November 07, 2017

Great buying experience I have bought many cars over the years. This is, by far, the smoothest transaction I have ever had. No high pressure sales tactics, just a friendly at More

by SAJBEACH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Bobby Card
Nov 08, 2017 -

Harbin Automotive responded

Congratulations on your new car! We want to thank you for taking time out of your day to leave us this awesome review and rating! We want you to feel apart of the family here, so we are pleased that Lee and Bobby were able to provide that for you by giving you a friendly atmosphere. Have a nice day!

November 07, 2017

Service Counts My questions never go unanswered at Harbin Ford or Chevy. Whenever I need a quote or service there are layers of Harbin personnel that either takes c More

by blair.temple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Vosen, Ben Foshee Sr.
Nov 08, 2017 -

Harbin Automotive responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! We are happy to hear that you got exactly what you wanted out of your service experience with us at Harbin Automotive. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. We look forward to seeing you again soon!

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