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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

November 28, 2017

Very nice and helpful sales rep Frenchy was very helpful and willing to work with us and get us the best truck for us. It was easy and will work with them again. More

by 99569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz
Nov 28, 2017 -

Harbin Automotive responded

Congratulations on your new truck! We're happy to hear that Frenchy was able to cater the best customer service to you here at Harbin. We hope to work with you again and wish you safe travels! Thank you for this awesome review!

November 28, 2017

Trade in and purchase of F-350 Winn and Craig were super to work with right down to the finance manager. I came in thinking I would be driving my truck back home and after they came More

by BLAKEANDREWS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Win Harbin, Craig Davis
Nov 28, 2017 -

Harbin Automotive responded

Thank you for rating and reviewing our services here at Harbin. We're very pleased to know that Winn and Craig were able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

November 23, 2017

2017 Ford Edge Anthony Gibson showed us all used and new cars that were available to me. Excellent service overall! Highly recommend this dealership to anyone in the More

by JGENTLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gibson, Win Harbin, Michael Curry, Geoff Vosen
Nov 27, 2017 -

Harbin Automotive responded

Congratulations on your new 2017 Ford Edge! Thank you very much for your review of our dealership. We are very proud of our staff and are encouraged by your comments. Customer service has always played an important role here, and we are glad that Anthony was able to provide you excellent service! We hope you have a great day!

November 23, 2017

Second car from Frenchy Paz Just purchased our second car from Harbin and we requested Frenchy Paz again. Frenchy sold us our first vehicle so we definitely wanted to work with h More

by Jh50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Francisco Paz
Nov 27, 2017 -

Harbin Automotive responded

Thank you for your review! Here at Harbin, we want to provide you the best customer service we can offer. It pleases us that you came back to purchase your second car here. Frenchy and Michael are highly trained staff members who will go above and beyond to cater to your needs. We'll be here when you decide to purchase your third car! Have a great day.

November 23, 2017

Can’t wait to do business with Harbin Automotive again! Go see Harbin Automotive for your next vehicle purchase. Great selection both new and used, great prices, and great people. Overall it was an awesome More

by CBARKLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Matt Gilbert
Nov 27, 2017 -

Harbin Automotive responded

Congratulations on your new car! We're glad that Matt Gilbert was able to provide you excellent customer service. Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 22, 2017

Great experience Frenchie was very helpful. He showed me a lot of cars and was very patient as I drove several cars and really narrowed what I wanted. He was there for More

by Wendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz
Nov 22, 2017 -

Harbin Automotive responded

Hello Wendi! We want to congratulate you on your new car! It’s great to hear that you had a memorable experience with Frenchie and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. We wish you safe travels!

November 22, 2017

2016 Ford 250 Mark our salesman did an outstanding job for us! Win got the payment down to where we wanted it, and the Curry showed us where to sign the papers. T More

by MICHELLESTIEFEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Win Harbin, Michael Curry
Nov 22, 2017 -

Harbin Automotive responded

Congratulations on your 2016 Ford 250! We're very pleased to know that Mark and Curry were able to make your experience with us great here at Harbin. Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 20, 2017

Great !!!! I have 3 cars that I service here and ...And its always great Customer service !!! I have never had a bad experience!! Great place to do business! More

by TOMHUBB22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Foshee Sr.
Nov 20, 2017 -

Harbin Automotive responded

Thank you so much for this amazing high rating review! Customer service has always played an important role here, and I am glad that you are reporting that we have great customer service! We look forward to another opportunity to work with you at our location for any of your vehicle needs, and once again, thank you for your positive comment!

November 17, 2017

Joys Fusion Anthony Manning attended to our every need in a professional, friendly manner. We described what we wanted, drove several options, and when we made o More

by JOYSMITH0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Bobby Card, Anthony Manning
Nov 20, 2017 -

Harbin Automotive responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. We're pleased that Anthony Manning was able to help you get the car you wanted! Have a great day and we hope to work with you again!

November 16, 2017

Great people, professional and friendly. This is an the dealer I purchased my car from, they are friendly, professional, and treat you like family. Very nice folks to do business with. They k More

by Charles591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Ben Foshee Sr., Laura Ryan
Nov 20, 2017 -

Harbin Automotive responded

Congratulations on your new car! Our dedication to delivering our customers with satisfied vehicle purchases and ensuring they receive the ultimate Harbin Automotive experience is a goal we strive to accomplish with everyone. We hope you come to us for any of your vehicle needs!

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