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Harbin Automotive

Scottsboro, AL

4.6
1,962 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,962 reviews

November 22, 2017

2016 Ford 250 Mark our salesman did an outstanding job for us! Win got the payment down to where we wanted it, and the Curry showed us where to sign the papers. T More

by MICHELLESTIEFEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Win Harbin, Michael Curry
Nov 22, 2017 -

Harbin Automotive responded

Congratulations on your 2016 Ford 250! We're very pleased to know that Mark and Curry were able to make your experience with us great here at Harbin. Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

November 20, 2017

Great !!!! I have 3 cars that I service here and ...And its always great Customer service !!! I have never had a bad experience!! Great place to do business! More

by TOMHUBB22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Foshee Sr.
Nov 20, 2017 -

Harbin Automotive responded

Thank you so much for this amazing high rating review! Customer service has always played an important role here, and I am glad that you are reporting that we have great customer service! We look forward to another opportunity to work with you at our location for any of your vehicle needs, and once again, thank you for your positive comment!

November 17, 2017

Joys Fusion Anthony Manning attended to our every need in a professional, friendly manner. We described what we wanted, drove several options, and when we made o More

by JOYSMITH0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Curry, Bobby Card, Anthony Manning
Nov 20, 2017 -

Harbin Automotive responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. We're pleased that Anthony Manning was able to help you get the car you wanted! Have a great day and we hope to work with you again!

November 16, 2017

Great people, professional and friendly. This is an the dealer I purchased my car from, they are friendly, professional, and treat you like family. Very nice folks to do business with. They k More

by Charles591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Ben Foshee Sr., Laura Ryan
Nov 20, 2017 -

Harbin Automotive responded

Congratulations on your new car! Our dedication to delivering our customers with satisfied vehicle purchases and ensuring they receive the ultimate Harbin Automotive experience is a goal we strive to accomplish with everyone. We hope you come to us for any of your vehicle needs!

November 16, 2017

Oil Change Not much to comment on. Serviced performed on vehicle in a timely and efficient manner. Service people were pleasant and efficient. I will return in More

by steveginn.al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Nov 16, 2017 -

Harbin Automotive responded

We feel honored that you took the time in sharing your impression about our dealership and team with us! Your comment is highly valued. We hope you have a fantastic day!

November 15, 2017

PLEASANTLY SURPRISED WOW I was expecting BILL to be much more. I feel like a valued member of FORD family. SPECIAL THANK YOU TO LAURA FOR SUCH AN AWESOME VISIT More

by OWENS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Vosen, Chad Mcallister, Laura Ryan
Nov 15, 2017 -

Harbin Automotive responded

Thank you so much for this short and sweet review! We're very pleased to know that Laura was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

November 15, 2017

Buying used car Had a great experience while shopping for a used car. No pressure from salesman, and got a great deal on a used car. Very pleased with the experien More

by Maryejerden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Paz
Nov 15, 2017 -

Harbin Automotive responded

Thank you for choosing Harbin and for taking the time to write a review! We are so glad you found the experience easy here at our dealership. Congratulations on your used car and we hope you have a fantastic day!

November 14, 2017

Best experience ever The young man that helped me was incredibly helpful and handsome. When he walked by my arthritis was better and my eyesight was much improved. I wil More

by SAVEDBYGRACE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Nov 15, 2017 -

Harbin Automotive responded

Thank you for the great review and rating! We hope to see you soon.

November 12, 2017

Very friendly but professional I always buy and have my service work done at Harbin's 12 cars so far! The staff are all very helpful especially Laura Ryan and I give them all 5 star More

by JWSTJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Nov 13, 2017 -

Harbin Automotive responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and we are glad that Laura Ryan was able to show you what we strive to deliver. We look forward to seeing you again. Thank you for being a dedicated Harbin fan!

November 11, 2017

Fast and friendly They met me a the car with a friendly smile, and I was in and out with in fourty five minutes for an oil change. More

by MELFAYE1713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Laura Ryan
Nov 13, 2017 -

Harbin Automotive responded

We work really hard to provide our customers with service we can be proud of and a fantastic environment for both you and our staff. It is wonderful to see those efforts pay off. We hope to see you again for your next oil change!

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