Harbin Automotive

Amazing customer service before and after the sale Before I pulled in I was told that they had pulled the truck around and it was waiting on me. I show up and am promptly met and given the keys by Anth Before I pulled in I was told that they had pulled the truck around and it was waiting on me. I show up and am promptly met and given the keys by Anthony. He helped make the whole process very smooth and as hassle free as possible. Everyone was very friendly and accommodating. After the sale (about 2 hours) my oil pressure light went off and I texted them about the problem. They immediately went into action and got me to my local GM dealer and paid for the repairs (when they probably weren't legally liable for any of it). They embody good customer support and I'll definitely visit them again. More

Awesome It was awesome having Harbin Ford help me get a new vehicle. Anthony Manning and Frenchie were amazing. Thank you for everything. It was great. It was awesome having Harbin Ford help me get a new vehicle. Anthony Manning and Frenchie were amazing. Thank you for everything. It was great. More

Great service. Great service and good people to work with. Highly recommend any one looking for a dealership to go to Harbin Ford. Very kind and courteous. Great service and good people to work with. Highly recommend any one looking for a dealership to go to Harbin Ford. Very kind and courteous. More

Very Professional and thorough My family has bought a total of four trucks from Harbin since 2007 with everyone we have always received excellent service. The service department is My family has bought a total of four trucks from Harbin since 2007 with everyone we have always received excellent service. The service department is very knowledgeable in the work that they are doing. Also very time conscious in the time it takes for a routine oil change and tire rotation. I would greatly recommend the Harbin quick lane center to anyone. More

Great experience! I have been trading with Harbin's for many years and always feel satisfied when a purchase is made. Everyone is personable and provides a positive exp I have been trading with Harbin's for many years and always feel satisfied when a purchase is made. Everyone is personable and provides a positive experience in purchasing a vehicle. Craig Davis has assisted me with several purchases and always take great care in assuring I get the best price and best service. But, everyone there is friendly and courteous. The Harbin family and employees are great folks and provide a great service to the area. More

Wonderful crew The absolute best service center we have ever dealt with. First done business in 2005 with Harbin , then in 2007 we bought from another dealer and it The absolute best service center we have ever dealt with. First done business in 2005 with Harbin , then in 2007 we bought from another dealer and it was a big mistake. The service department was awful. Had to have my car worked on and it was under warranty and they gave me a work truck with a stick shift in the floor to drive until the next day. So we only purchase from Harbin because of the friendly, caring staff. More

Customer service Totaled my Car 2 months ago Greg Davis contacted me to make sure I was ok and to tell me when ready to come down and see if he could help put me in a Totaled my Car 2 months ago Greg Davis contacted me to make sure I was ok and to tell me when ready to come down and see if he could help put me in a new car. Everyone at the dealership treated me like an old friend would recommend to all my family and,friends More

Very wonderful experience The experience we had at the dealership was top notch. I’ve been to many dealerships in my life but none has ever treated me as well as Harbin. The sa The experience we had at the dealership was top notch. I’ve been to many dealerships in my life but none has ever treated me as well as Harbin. The salesman Frenchy Paz was very polite and always told the truth to every question we had. This is now my life long dealership for all of mine and my wife’s future vehicles. More

By far the fastest and easiest car buying experience!! Let me start off by saying I dread the auto buying process. My experience in the past was it’s gonna take ALL DAY.. My last 2 cars took at least 5-6 h Let me start off by saying I dread the auto buying process. My experience in the past was it’s gonna take ALL DAY.. My last 2 cars took at least 5-6 hrs. to purchase. Not to mention the numerous salesman that swears they’re going to do “everything” in their power to get is in the car we want just to find out they won’t take or return our phone calls. But we hit the jackpot when we found Frenchy Paz at Harbin Ford. My husband had initially talked to Frenchy back in November about a car and he said “I will not give up until I put you in a car that you want”. Of course I was like yea I’ve heard that many times before. So imagine my surprise when my husband said Frenchy had called and has us the car we wanted. I was like in shock that he actually remembered us from 2 months ago and he kept his word. We arrived at 4 and was sitting at home by 6. Frenchy was the most friendly down to earth salesman. He took a lot of time with me explaining all the buttons and programs. He didn’t rush thru everything just to get to his next score. He had lots of patience and he made me feel like I could talk to him however long I needed to in order for me to understand what all my car could do. Turns out my car is smarter than I am but not to worry cause I got Frenchy. HE is what the other dealerships are missing. So be proud Harbin Ford for finding Frenchy. I’ll be passing his cards out like a pez dispenser. More

Good people slow about getting things done Everybody I dealt with were very professional and polite I am not a patient person and feel it took to long to get things done the salesman was great Everybody I dealt with were very professional and polite I am not a patient person and feel it took to long to get things done the salesman was great to deal with More