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Harbin Automotive

Scottsboro, AL

4.6
1,964 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,964 reviews

September 18, 2023

Had a good experience working with Anthony as he provided all the information and pictures needed to make a decision on the used car. As I travelled in from St. Louis, he provided accommodation to pick me u More

by MATTHEW.DOMIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony with Used Car Sales
September 16, 2023

Our car sat for 8 day without being looked at. When we called all we heard was excuses. Another week went by with no progress so we came and got it. Overall a miserable experience. Lee Netterv More

by LTNETTERVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Davis, Hayden Gray
September 15, 2023

I was suppose to be there for a oil change at 7:30 and they were very prompt about getting the oil change and after checked the recall. very friendly people. More

by ACROGERS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Dylan Farmer, Regina Hancock
September 15, 2023

Miss Regina went above and beyond to get my car in before the estimated appointment time because we had to get back-and-forth to work She kept me informed about the progress of my car and got my car earlier More

by BROCKMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Dylan Farmer, Regina Hancock
September 14, 2023

Great customer service. Very prepared and courteous. Answered all questions. Could not have asked for a better experience! More

by ROXANNRICHARDSON34
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
September 13, 2023

Great Dealership! Service Department always has available appointment times with fast and reliable service. Highly recommend over any dealership service department in More

by BROCKOLBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Regina Hancock, Matt Norris
September 13, 2023

Mark Warren and Bobby Card were very patient and kind answering all my many questions! More

by AHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Bobby Card, Craig Davis
September 13, 2023

Everyone was extremely helpful and for my first time buying a car on my own, it was a wonderful car buying experience, thank you. More

by ANNIE242422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Card
September 12, 2023

Everyone was very friendly and helpful. Anthony Gibson was super. Overall experience was very positive. More

by deborah.h.crawford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gibson
September 12, 2023

Excellent service and very friendly atmosphere. No wait time and just great customer service. I will be back! More

by BDURHAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
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