Harbin Automotive

Great buying experience! I recently purchased a new F-150 from Harbin Ford and couldn't be happier with the experience. Very knowledgeable and low pressure staff, who went the I recently purchased a new F-150 from Harbin Ford and couldn't be happier with the experience. Very knowledgeable and low pressure staff, who went the extra mile to ensure I was happy with my purchase. Their pricing was extremely competitive with little to no haggling required. More

Very smooth transaction I saw a new arrival on-line I was interested in. There were no pictures posted yet. They sent me pictures within 30 minutes of calling them and I set I saw a new arrival on-line I was interested in. There were no pictures posted yet. They sent me pictures within 30 minutes of calling them and I set up a test drive for an hour later. Truck was parked out front ready to go when I got there. Truck was exactly what I was looking. Walked out about 1.5 hours later with the keys. Great experience. More

Tire purchase and oil services I want to say that the services I received were great. Melissa Dawn Beasley has been extremely helpful every time I've been. She is a great asset to t I want to say that the services I received were great. Melissa Dawn Beasley has been extremely helpful every time I've been. She is a great asset to the company. The service crew is awesome as well. More

quick and courteous This is the second or third car we've bought at Harbin and I was pleased with how fast we got through the buying process and how courteous all the sta This is the second or third car we've bought at Harbin and I was pleased with how fast we got through the buying process and how courteous all the staff members were that we met. This is very much like the folks in your Quick Lane service department who I deal with on a regular basis. More

Oil change, car wash Oil change was unremarkable, service personnel very efficient and nice. Truck wash... not worth the money; had to clean the windshield, bugs, wheels, Oil change was unremarkable, service personnel very efficient and nice. Truck wash... not worth the money; had to clean the windshield, bugs, wheels, etc., at home. Won't do that again. More

Trans fluid change Okay.Left car at dealership. Was supposed to receive call when ready. Never got called. Waited 5 hours for message. Nothing. Called dealership. Got vo Okay.Left car at dealership. Was supposed to receive call when ready. Never got called. Waited 5 hours for message. Nothing. Called dealership. Got voice mail at service desk! Went down to dealership to get car. Not real pleased with level of service at service desk. More

Friendly Dealership I bought a used 2013 Highlander from Harbin Automotive. I drove in from Fayetteville, TN (1 hour away). Everyone was so helpful and Manning did a grea I bought a used 2013 Highlander from Harbin Automotive. I drove in from Fayetteville, TN (1 hour away). Everyone was so helpful and Manning did a great job making sure we were fully satisfied with the vehicle before I drove it off the lot. I would definitely recommend them to anyone that is looking for a new or used vehicle. More

F-150 purchase I came down from Knoxville TN because the dealership had much better deals than back home. Blake was very helpful showing all of the new features of I came down from Knoxville TN because the dealership had much better deals than back home. Blake was very helpful showing all of the new features of my F-150. I was limited on my time. He got all my accounts set up so I could be in and out as quick as possible. More

Well priced vehicle Wouldn’t have found my new car if Will never mentioned it. I love it. Great prices on vehicles. We drove all the way from Huntsville just to check out Wouldn’t have found my new car if Will never mentioned it. I love it. Great prices on vehicles. We drove all the way from Huntsville just to check out this dealership. The trip was worth it because we ended up buying two cars since the dealership had what we’re looking for. More

Easy Process Great customer service. Fastest automobile purchase by far. They had the car ready when I arrived. Test drive was easy. Took less than 30 minutes for Great customer service. Fastest automobile purchase by far. They had the car ready when I arrived. Test drive was easy. Took less than 30 minutes for purchase. More