Harbin Automotive

Great buying experience. Everyone was friendly and helpful. I have bought cars at other dealerships but this was the best experience. Mark and Lee was GREAT! I highly recommen Everyone was friendly and helpful. I have bought cars at other dealerships but this was the best experience. Mark and Lee was GREAT! I highly recommend them. More

Car purchase. Very helpful and explanatory throughout the whole process with awesome rates. Bought car, signed papers, and was out the door in 2.5 hours. Appreciati Very helpful and explanatory throughout the whole process with awesome rates. Bought car, signed papers, and was out the door in 2.5 hours. Appreciative of the whole Harbin teamed that aided me. More

Used car buying Great Service while waiting for the usual very long and lengthy time it takes to buy a car. The employees were very considerate, especially Lee Bradfo Great Service while waiting for the usual very long and lengthy time it takes to buy a car. The employees were very considerate, especially Lee Bradford. More

Service requested not performed We requested a tire rotation, oil change, alignment, fuel and air filter replacement. Asked 4 times 3 different people to confirm the tires got rotat We requested a tire rotation, oil change, alignment, fuel and air filter replacement. Asked 4 times 3 different people to confirm the tires got rotated. The last time we asked for rotation marked done but was not done and didn't realize it until we were well on our trip. We paid 468.00 to be told by the service manager that she didn't realize it was a dually so the tires was not rotated. And it would cost 60 more dollars after she had already gave us the final price and confirmed rotation and that very rudely it would not be done that day because they were going home. This is the 3rd and final ride experience we had with this service manager. She stated she dropped the ball but would not fix it. Very rude. She has been rude with several others. We are business owners and will spread the word. Ft payne has no problems servicing all our vehicles from this point on. Also the package we bought from chevrolet is not honored by this service dept. They refuse. We have contact Chevrolet about the package they sold us that Harbin Chevrolet refuses to honor. More

Excellent, efficient service visit. I dropped off my vehicle with no appointment on a Saturday morning, and was surprised to learn that my repairs had been completed within just a few ho I dropped off my vehicle with no appointment on a Saturday morning, and was surprised to learn that my repairs had been completed within just a few hours. I am very impressed with Harbin Automotive! More

oil change The service was completed in a timely manner. To avoid delays recommend you get an appointment' I have bought several vehicles over the years and wo The service was completed in a timely manner. To avoid delays recommend you get an appointment' I have bought several vehicles over the years and would recommend them as far as the service department is, they are the best! More

5 stars Harbin did in one day what was going to take several trips to the dealership in Huntsville to accomplish! Called to get an appointment in Huntsville, Harbin did in one day what was going to take several trips to the dealership in Huntsville to accomplish! Called to get an appointment in Huntsville, minimum 2 week wait, called Harbin and got an appointment for the next morning. Great experience and would refer to everyone! More

a new car Anthong Gibson sold us a new fusion . Always go to Anthony Gibson when we bye a new car or truck . Our Daughter bought one from Anthony Gibson . We al Anthong Gibson sold us a new fusion . Always go to Anthony Gibson when we bye a new car or truck . Our Daughter bought one from Anthony Gibson . We always deals with Harbon. More

Steve McClure is great I was treated very good and he listened to what I wanted he was quick to help me with all my questions I bought a new car and was not planning on buyi I was treated very good and he listened to what I wanted he was quick to help me with all my questions I bought a new car and was not planning on buying anything but he is very good at his job thanks Steve More

Bad salesman Not happy with truck/Salesman Ty/or dealership I have found another dealership that has a 3 day or 300 mile buy back guaranteed and will work with me Not happy with truck/Salesman Ty/or dealership I have found another dealership that has a 3 day or 300 mile buy back guaranteed and will work with me even though I did not but it from their More