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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

November 06, 2019

Oil change When I got there someone met me at the car. Took vehicle right back, was very courteous and friendly. Quick service. Definitely going back again! More

by GGMARTIN0107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Laura Ryan
Nov 06, 2019 -

Harbin Automotive responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service.

November 06, 2019

Oil change and service update. Almost 200,000 miles on vehicle. They do a great job keeping it top running condition. Highly recommend for quality service. More

by PATRICKTAYLORCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Nov 07, 2019 -

Harbin Automotive responded

We cannot thank you enough for your wonderful review of Harbin Automotive and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

November 04, 2019

Outstanding professional service. The service and customer support I received from all the Harbin employees was amazing, espcially Anthony Gibson. Anothony ensured all my questions wer More

by MONTYHILL821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Anthony Gibson, Win Harbin, Bobby Card
Nov 05, 2019 -

Harbin Automotive responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

November 02, 2019

GREAT JOB ON A COLD RAINY DAY I NEEDED SERVICE ON A RAINY DAY WITH THE WIND BLOWING AND IT WAS HALLOWEEN TOO. THE HARBIN SERVICE DEPARTMENT WAS THERE TO GET THE JOB DONE. More

by DOUGECLARK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Craig Davis, Zach Abril
Nov 04, 2019 -

Harbin Automotive responded

Douge, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our team went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly!

October 31, 2019

Purchase of new Truck Great service as always from the Harbin team. Always a pleasure to deal with them. Bobby has always been upfront and easy to deal with. More

by Joe151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Anthony Manning
Oct 31, 2019 -

Harbin Automotive responded

Hi Joe! Thank you for the outstanding rating and review, we appreciate you for sharing such kind words! Bobby is an amazing team member and it’s great to hear his hard work is made known! Rest assured, that we will take your comments for further encouragement within the Harbin Automotive team. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Take care!

October 30, 2019

new car purchase I am a return customer with Mark Warren and would recommend him highly. He is very knowledgeable about my vehicle. He shows great patience. Great! More

by JENNYDEERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren
Oct 31, 2019 -

Harbin Automotive responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business

October 29, 2019

Pain free They all were really friendly very helpful. Jay went out of his way to find the right truck for us. He would pull a truck up we would look it over tes More

by KTWHITACRE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Zach Abril, Jay Penney
Oct 30, 2019 -

Harbin Automotive responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

October 29, 2019

Service At Its Finest Angie, Bobby, Anthony, and everyone else that I interacted with at the dealership was incredibly welcoming, professional, and helpful. This was one of More

by WBLEDBETTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Owens, Bobby Card, Anthony Manning
Oct 30, 2019 -

Harbin Automotive responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

October 27, 2019

Fantastic customer service and no pressure. Lee Bradford wa. Fantastic customer service and no pressure. Very easy to get in touch with to ask questions. Lee Bradford was excellent. I would recommend Harbin to e More

by DCIOPPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylor , Lee Bradford, Win Harbin
Oct 28, 2019 -

Harbin Automotive responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Harbin Automotive. Thank you so much for your business and please let us know if there's anything else we can do for you.

October 25, 2019

Great Customer Service The sales team at Harbin Automotive are very respectable and take every customers needs into consideration to put each person into the vehicle that pe More

by TYLORDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Smith, Chad Mcallister
Oct 25, 2019 -

Harbin Automotive responded

Thank you for the outstanding review! Your needs are important to us and it’s awesome to hear that you experienced outstanding guidance during your visit. Our sales team are a great example of what it looks like to give undivided attention to customers in order to make sure their needs are being met. It brings our staff much joy to know you felt this to be true during your visit with us! Please, never hesitate to reach out should you be in need of future automotive assistance, our team would love to be of service! Take care and enjoy your new car!

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