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Harbin Automotive
Scottsboro, AL
1,964 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,964 reviews
November 19, 2024
Eric Franks was easy to work with and really listened to what I wanted to have on my new vehicle instead of pushing one that did not. The only issue I had was the new computer-based phone system, a text is what I wanted to have on my new vehicle instead of pushing one that did not. The only issue I had was the new computer-based phone system, a text is fine to make first contact but not good for making a purchase of this nature or for service purposes. More
by Last Rebel
Employees Worked With
Eric Franks
November 14, 2024
I APPLIED ONLINE AND TOLD MY SALESMAN WHAT I WAS LOOKING FOR. HE HAD OPTIONS READY FOR ME WHEN I GOT THERE. I WAS VERY SATIDFIED WITH THE ENTIRE PROCESS AND MY SALESMAN BLAKE JOHNSON FOR. HE HAD OPTIONS READY FOR ME WHEN I GOT THERE. I WAS VERY SATIDFIED WITH THE ENTIRE PROCESS AND MY SALESMAN BLAKE JOHNSON More
by hampton.lisa86
Employees Worked With
BLAKE JOHNSON
September 03, 2024
Great experience , no pressure everyone was extremely nice . Anthony Manning went above and beyond to make sure my next car purchase was fast, easy and enjoyable. nice . Anthony Manning went above and beyond to make sure my next car purchase was fast, easy and enjoyable. More
by Shan
Employees Worked With
Anthony Manning
June 26, 2024
The people here were very helpful, friendly and knowledgeable. I didn't feel pressured into buying but was given a better deal than expected. knowledgeable. I didn't feel pressured into buying but was given a better deal than expected. More
by dtuggle12132016
Employees Worked With
Blake Johnson, Bobby Card
June 10, 2024
I rated you a 5 star due to Eric Frank's initiative in dealing with me. However, I would have liked to have seen more attention and readiness for the accessories we discussed. It seemed to me there was n dealing with me. However, I would have liked to have seen more attention and readiness for the accessories we discussed. It seemed to me there was no information ready to show me and discuss. More
by mawood50
Employees Worked With
Eric Franks
February 15, 2024
Anthony Manning took great care to get up the car my daughter was looking for! His customer care is second to none - I would suggest Harbin and especially Anthony Manning to anyone looking for a new veh daughter was looking for! His customer care is second to none - I would suggest Harbin and especially Anthony Manning to anyone looking for a new vehicle! More
by leslie.clements64
Employees Worked With
Anthony Manning
February 13, 2024
Jonathan Bradford is an amazing salesman to deal with, along with his crew Nick Atchley! They did most of the work before I got off work! He is extremely organized which made the process go by faster and along with his crew Nick Atchley! They did most of the work before I got off work! He is extremely organized which made the process go by faster and smoother than any other place I've been with before. Let me also say, Jay Penney in the finance dept. was wonderful too, easy to talk to while you make big purchases. This team is professional and caring and I think they've made a life-long customer of me! Thank you, Harbin Ford for creating such a great atmosphere! More
by carrieatf
Employees Worked With
Nick Atchley, Jay Penney, Jonathan Bradford
February 08, 2024
They made me feel at home. The salesman that helped us was quick and provided good customer service. We felt like if you need an automobile, you should visit Harbin Automotive! The salesman that helped us was quick and provided good customer service. We felt like if you need an automobile, you should visit Harbin Automotive! Don't waste your time with other automotive dealers. More
by Joe Rector
Employees Worked With
Ethan Jolley
February 06, 2024
Came in for service and it was fast and easy! Awesome service department. Highly recommend Harbin Service for everyone. Awesome service department. Highly recommend Harbin Service for everyone. More
by autumnkeeton05
Employees Worked With
Dalton West, Craig Davis, Mike Mayhan, Dylan Farmer, Brandon Shelton, Regina Hancock
