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Harbin Automotive

Scottsboro, AL

4.6
1,962 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,962 reviews

September 03, 2024

Great experience , no pressure everyone was extremely nice . Anthony Manning went above and beyond to make sure my next car purchase was fast, easy and enjoyable. More

by Shan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Sep 05, 2024 -

Harbin Automotive responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience at Harbin Ford Scottsboro. It's wonderful to know that Anthony Manning went above and beyond to ensure your car purchase was fast, easy, and enjoyable. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Harbin Ford Scottsboro

June 26, 2024

The people here were very helpful, friendly and knowledgeable. I didn't feel pressured into buying but was given a better deal than expected. More

by dtuggle12132016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Johnson, Bobby Card
Jun 27, 2024 -

Harbin Automotive responded

Thank you for choosing Harbin Chevrolet and sharing your positive experience with us! We're delighted to hear that our team was helpful, friendly, and knowledgeable. We're glad you didn't feel pressured and received a better deal than expected. We look forward to welcoming you back in the future or feel free to share your experience with others. Sincerely, The Team at Harbin Chevrolet

June 10, 2024

I rated you a 5 star due to Eric Frank's initiative in dealing with me. However, I would have liked to have seen more attention and readiness for the accessories we discussed. It seemed to me there was n More

by mawood50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Franks
Jun 13, 2024 -

Harbin Automotive responded

Thank you for choosing Harbin Chevrolet and for recognizing Eric's excellent service. We understand your expectations regarding the accessories discussed. We will address this matter internally and work to improve to better service our customers in the future. Feel free to contact us directly if you have any questions and if there is anything else you would like to discuss. Sincerely, The Team at Harbin Chevrolet

March 06, 2024

After many dealerships Harbin ford is the one to take care of me and im very pleased with the service I received More

by wickhamkris6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel , Richard Edmonson, Kim Prince
Mar 08, 2024 -

Harbin Automotive responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Harbin Automotive! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Team at Harbin Automotive

February 15, 2024

Anthony Manning took great care to get up the car my daughter was looking for! His customer care is second to none - I would suggest Harbin and especially Anthony Manning to anyone looking for a new veh More

by leslie.clements64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Feb 16, 2024 -

Harbin Automotive responded

Leslie, thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, The Team at Harbin Chevrolet

February 13, 2024

Jonathan Bradford is an amazing salesman to deal with, along with his crew Nick Atchley! They did most of the work before I got off work! He is extremely organized which made the process go by faster and More

by carrieatf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Atchley, Jay Penney, Jonathan Bradford
Feb 14, 2024 -

Harbin Automotive responded

Carrie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Harbin Chevrolet

February 08, 2024

They made me feel at home. The salesman that helped us was quick and provided good customer service. We felt like if you need an automobile, you should visit Harbin Automotive! More

by Joe Rector
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Jolley
Feb 08, 2024 -

Harbin Automotive responded

Joe, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Team at Harbin Chevrolet

February 06, 2024

Came in for service and it was fast and easy! Awesome service department. Highly recommend Harbin Service for everyone. More

by autumnkeeton05
Recommend Dealer
Yes
Employees Worked With
Dalton West, Craig Davis, Mike Mayhan, Dylan Farmer, Brandon Shelton, Regina Hancock
Feb 07, 2024 -

Harbin Automotive responded

Autumn, thank you for your kind words. We feel our service department is what makes Harbin Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Team at Harbin Chevrolet

December 29, 2023

I purchased a lovely, low mileage used car in excellent condition. I drove 2 hours and it was worth it. I'll be back! More

by ptblues2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Sanders, DAS Admin
Jan 02, 2024 -

Harbin Automotive responded

Thank you for the wonderful review and for traveling to Harbin Chevrolet from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Team at Harbin Chevrolet

December 18, 2023

Great service didn't have to wait to long. Set up appointment went right in! Wi-fi was good! More

by STEWART.DEAN1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Craig Davis, Mike Mayhan, Dylan Farmer, Brandon Shelton, Regina Hancock, Hayden Gray
Dec 19, 2023 -

Harbin Automotive responded

Stewart, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. Sincerely, The Team at Harbin Chevrolet

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