Back

Harbin Automotive

Scottsboro, AL

4.6
1,966 Reviews

564 Micah Way

Scottsboro, AL

35769

Directions

By Type

Showing 1,966 reviews

December 12, 2024

Exceptional quality, customer service, and price for my Ford F-150. Thank you Harbin Ford! More

by Andy G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manning, Matt Norris, Nik Beaty
Dec 13, 2024 -

Harbin Automotive responded

Thank you for your wonderful review! We genuinely appreciate your feedback regarding the exceptional quality, customer service, and price for your Ford F-150. We’re thrilled to hear about your positive experience, and we look forward to serving you again in the future! Sincerely, The Team at Harbin Chevrolet

December 11, 2024

Very nice went out of their way to find me the prefect 2025 ford explorer!!! More

by pvalleyhead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Dec 12, 2024 -

Harbin Automotive responded

Thank you for your kind words! We're thrilled to hear that you found the perfect 2025 Ford Explorer at Harbin Ford Scottsboro. Our team is always here to go the extra mile for our customers. We appreciate your support and look forward to seeing you again soon! Sincerely, the Team at Harbin Ford Scottsboro

November 19, 2024

Eric Franks was easy to work with and really listened to what I wanted to have on my new vehicle instead of pushing one that did not. The only issue I had was the new computer-based phone system, a text is More

by Last Rebel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Franks
Nov 21, 2024 -

Harbin Automotive responded

Thank you for your wonderful review and for choosing Harbin Chevrolet! We're thrilled to hear that you found our team easy to work with and that we listened to your preferences regarding your new vehicle. We appreciate your feedback about the computer-based phone system and will take it into consideration as we strive to improve our communication methods. We hope to assist you again in the future! Sincerely, The Team at Harbin Chevrolet

November 14, 2024

I APPLIED ONLINE AND TOLD MY SALESMAN WHAT I WAS LOOKING FOR. HE HAD OPTIONS READY FOR ME WHEN I GOT THERE. I WAS VERY SATIDFIED WITH THE ENTIRE PROCESS AND MY SALESMAN BLAKE JOHNSON More

by hampton.lisa86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BLAKE JOHNSON
Nov 15, 2024 -

Harbin Automotive responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Blake at Harbin Ford Scottsboro. It's great to know that he was able to provide you with options that met your needs. We appreciate your satisfaction with the entire process and look forward to assisting you again in the future! Sincerely, the Team at Harbin Ford Scottsboro

September 03, 2024

Great experience , no pressure everyone was extremely nice . Anthony Manning went above and beyond to make sure my next car purchase was fast, easy and enjoyable. More

by Shan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Sep 05, 2024 -

Harbin Automotive responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience at Harbin Ford Scottsboro. It's wonderful to know that Anthony Manning went above and beyond to ensure your car purchase was fast, easy, and enjoyable. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Harbin Ford Scottsboro

June 26, 2024

The people here were very helpful, friendly and knowledgeable. I didn't feel pressured into buying but was given a better deal than expected. More

by dtuggle12132016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Johnson, Bobby Card
Jun 27, 2024 -

Harbin Automotive responded

Thank you for choosing Harbin Chevrolet and sharing your positive experience with us! We're delighted to hear that our team was helpful, friendly, and knowledgeable. We're glad you didn't feel pressured and received a better deal than expected. We look forward to welcoming you back in the future or feel free to share your experience with others. Sincerely, The Team at Harbin Chevrolet

June 10, 2024

I rated you a 5 star due to Eric Frank's initiative in dealing with me. However, I would have liked to have seen more attention and readiness for the accessories we discussed. It seemed to me there was n More

by mawood50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Franks
Jun 13, 2024 -

Harbin Automotive responded

Thank you for choosing Harbin Chevrolet and for recognizing Eric's excellent service. We understand your expectations regarding the accessories discussed. We will address this matter internally and work to improve to better service our customers in the future. Feel free to contact us directly if you have any questions and if there is anything else you would like to discuss. Sincerely, The Team at Harbin Chevrolet

March 06, 2024

After many dealerships Harbin ford is the one to take care of me and im very pleased with the service I received More

by wickhamkris6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel , Richard Edmonson, Kim Prince
Mar 08, 2024 -

Harbin Automotive responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Harbin Automotive! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Team at Harbin Automotive

February 15, 2024

Anthony Manning took great care to get up the car my daughter was looking for! His customer care is second to none - I would suggest Harbin and especially Anthony Manning to anyone looking for a new veh More

by leslie.clements64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Feb 16, 2024 -

Harbin Automotive responded

Leslie, thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, The Team at Harbin Chevrolet

February 13, 2024

Jonathan Bradford is an amazing salesman to deal with, along with his crew Nick Atchley! They did most of the work before I got off work! He is extremely organized which made the process go by faster and More

by carrieatf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Atchley, Jay Penney, Jonathan Bradford
Feb 14, 2024 -

Harbin Automotive responded

Carrie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Harbin Chevrolet

1
...