Happy Hyundai

Ken Liang Ken did more than the average salesman does. He was patient and answered all of my questions. I would definitely buy another car from him. Ken did more than the average salesman does. He was patient and answered all of my questions. I would definitely buy another car from him. More

Mr jimerson Great customer service my sales guy was very friendly and helpful he explained everything very well and went over all possible options I'm pretty happ Great customer service my sales guy was very friendly and helpful he explained everything very well and went over all possible options I'm pretty happy about coming to this dealer More

Completely unprofessional and no regard for past customers Let me start by saying that I have purchased 3 cars from here over the years. It has been a few years since the last purchase. However, I had a family Let me start by saying that I have purchased 3 cars from here over the years. It has been a few years since the last purchase. However, I had a family member looking for a car so I decided to take him here as I have had good experiences in the past. Unfortunately, that is where the good experiences ended! The sales associate (which he never gave us his name) was a complete disaster and rude from the start. We found a car we liked and on the test drive the salesperson started arguing with me that the car was not a "certified" used vehicle, even though their website and window sticker said "This car has been certified by Hyundai". He told me that I am confused and he would have a manager explain it to me when we got back. Nevertheless, we pushed on to try and make the deal work. I advised him what I would like to offer for the car and the length of the loan I was looking for. He took the deal to the Ricky (assume the manager on duty) and came back with what the payment would be. I advised him that something was off. After a quick calculation I figured out that they calculated the payment based on an additional 12 months and at full asking price. I told him that I did not want a term that long. He left again and came back with a payment over double the first payment. I asked how that even made any sense and told him something was wrong. He seemed to lack any idea of basic math skills. I even showed him on a calculator how that could bot even be an option. So then he said well try this payment I guess (which seemed to be pulled out of thin air). I told him to forget it and I would talk to Ricky myself. I told Ricky that I wanted the term at 60 months and this is what I was offering. He got really rude and loud and said "THE PRICE IS THE PRICE, WE ARE NOT NEGOTIATING". I was shocked and told him that it was a shame that for a minimal amount of money you are not only losing a deal, but your attitude and treatment will assure I never buy another car from you or use your facility for service. He did not care one bit and said that was fine. Needless to say, I left and will never return. I am not sure what happened to the old management or if this was a random incident, but they lost a loyal customer. More

All right now Just wanted to say thank you for treating my wife and I very nicely and helping us get a good deal.We might be able to come by soon for a car wash. Just wanted to say thank you for treating my wife and I very nicely and helping us get a good deal.We might be able to come by soon for a car wash. More