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Happy Hyundai
Oak Lawn, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Beware the O sensor repair scam After having your car in for warranty or recall work (when you don’t have to pay for service), your “check engine” light will go on after a couple of After having your car in for warranty or recall work (when you don’t have to pay for service), your “check engine” light will go on after a couple of weeks. You take it in and you’re told the O sensor is malfunctioning and will cost more than $400 to repair. This happened to me last year. When I had another car in for service this year, I overheard two more people had the O sensor on their car repaired and a man came in saying the check engine light went on after he just had his car in for recall work. Nick Hogan is a lying cheat. He’ll give you one repair price over the phone then increase it by $60-$80 when you pick up your car. Then he acts like he’s doing you a favor by producing a $40 off coupon. Ed Guel is unprofessional and either incompetent or a liar. I took my car in for “scheduled” maintenance on a Wednesday morning. He called me back with a list of costly repairs. When I tell him just to do the maintenance, he insists the car will be ready by then end of the day or the next morning. When I don’t hear from Ed the next morning, I leave voice mails and emails but no response. Finally he calls me back on Saturday. He said he left a message. I told him I don’t have voice mail and the last time he called me was 2:05 Wednesday because my phone records incoming calls.. He then said he left a message with a woman. I told him no one answered my phone but me because everyone else at home was at work. Then he apologized claiming he mis-dialed. He is either 1) blatantly lying because he thinks I’m an idiot or 2) incompetent by mis-dialing a phone number when phone systems have a re-dial feature. Here’s the kicker: this is EXACTLY what he said last year when he did not return my call when my car was in for repairs. According to the repair sheet, the car was ready at 4:35 Thursday afternoon. Ed would have had to be working overtime to call me. I’m paying hundreds of dollars and Ed lacks the courtesy to update me. If he called me Thursday morning to say the care wasn’t ready, I would have appreciated it or sent an email. More
Please please please DO NOT by any type of car from this dealership I bought my Hyundai elantra back in 2017 from them and its the biggest mistake I've ever made I started having issues with it around 7,0 dealership I bought my Hyundai elantra back in 2017 from them and its the biggest mistake I've ever made I started having issues with it around 7,000 miles I've heard nothing but lies i am now having problems with my heat dropping 52 degrees when I start to idle and I'm being told by the service director that this is normal for Hyundai cars I spoke with the GM about this problem and was told we dont make the cars we just sell them. They sell vehicles that the techs have no clue how to fix . they sell vehicles that give you nothing but problems and ones they dont want to fix let alone dont know how to fix. truly they need a whole new staff there the gm could careless same with the service director. And I'm now learning Hyundai consumer affairs could careless either please dont make the same mistake as I did stay as far away from this dealership as possible and maybe even Hyundai cars all together More
It was a good experience throughout the process of buying a new vehicle. The salesman Issac was very helpful and friendly, I would highly recommend him to anyone. a new vehicle. The salesman Issac was very helpful and friendly, I would highly recommend him to anyone. More
Courtney and Dee - pros in every way I went to look for a new Tucson or Sonata; Courtney, my sales guy, knew his products and listened to what I wanted. Dee, the GM, worked-up a great d I went to look for a new Tucson or Sonata; Courtney, my sales guy, knew his products and listened to what I wanted. Dee, the GM, worked-up a great deal - presented it - and we shook hands very quickly. The "back office" - Jorge and Emily - handled things professionally, as well. All together, a 4 hour experience including three test drives. Felt like this dealership was straight-forward with no games or hidden stuff. I would definitely recommend Happy Hyundai to folks looking at a dependable, reasonably-priced car. More
Pleasant The dealership was easy to work with and very attentive. They listened and were willing to accommodate my needs. Very easy process all the way through The dealership was easy to work with and very attentive. They listened and were willing to accommodate my needs. Very easy process all the way through. More
Ahmad Samra The guy is ignorant doesn’t listen to what his customer say Tries to charge for useless stuff than makes excuses even tho I am a salesman don’t go here the sale manger is a liar his customer say Tries to charge for useless stuff than makes excuses even tho I am a salesman don’t go here the sale manger is a liar More
it was very good, and i would go baqck again they are very knowleged about cars, and helpher with all the question, this was my third car that I have from them and I will go back again, they are they are very knowleged about cars, and helpher with all the question, this was my third car that I have from them and I will go back again, they are very professional and courteous. More
On November 7th 2019 I had a scheduled appointment and was greeted by Ed . He was very helpful even though he was the only one working in the service at the time . Excellent service will return . was greeted by Ed . He was very helpful even though he was the only one working in the service at the time . Excellent service will return . More
Our salesperson, Isaac, was very knowledgeable and helpful. Everyone worked with us to get the car we wanted for a price we could afford. Thanks helpful. Everyone worked with us to get the car we wanted for a price we could afford. Thanks More