Happy Hyundai

Hyundai purchase Isaac and Victor are the best people I’ve ever worked with as far as sales go!! Made my experience most enjoyable and extremely easy for purchasing a Isaac and Victor are the best people I’ve ever worked with as far as sales go!! Made my experience most enjoyable and extremely easy for purchasing a new car!!! More

Poor sales department Made an appointment to see a vehicle and drove 2 hours to see it. Was working on a deal and during my deal I was informed that the vehicle was already Made an appointment to see a vehicle and drove 2 hours to see it. Was working on a deal and during my deal I was informed that the vehicle was already sold to another party. The sales person I was working with said he had no idea this other deal was going on. Probably time to work on dealer personnel communication. More

Service Brought my car in for a new battery. Nick was very laccommodating and helped me use available discounts for a good price.. Service was timely. Brought my car in for a new battery. Nick was very laccommodating and helped me use available discounts for a good price.. Service was timely. More

Great salesperson Juan was great. Help us with a payment that worked for our budget. Great customer service and so pleasant and helpful. He deserves a raise!! Juan was great. Help us with a payment that worked for our budget. Great customer service and so pleasant and helpful. He deserves a raise!! More

Disappointed Customer Happy Hyundai is very unprofessional and uncaring when it comes to customer satisfaction. My husband bought a car in August 2018 and the engine went o Happy Hyundai is very unprofessional and uncaring when it comes to customer satisfaction. My husband bought a car in August 2018 and the engine went out in September 2018 he had towed back to happy Hyundai where he paid for a warranty when he got the car but the warranty wasn’t acknowledged because happy Hyundai never paid for warranty for the car so now we are inconvenience because Happy Hyundai had to get a warranty for the 2013 Hyundai Veloster turbo again that should have been purchased when the car was sold and made him pay for the repairs down payment even though we waited unnecessarily for the car as it sat for two months before they touched the car. I believe we should get our $1500 back we put down on the car and $200 back on the engine repair if nothing else. My husband is also a disabled Veteran who also suffers from Hydrocephalus and has endured a lot and is very upset and feels let down by the entire experience. Don’t go to Happy Hyundai for anything as they value their cars more than their customers. More

WORST experience ever ! I'm one NOT Happy Customer of Oak Lawn “Happy Hyundai” ! Simple to say ... I had worst car buying experience I ever had in my life. Saw advertising/ I'm one NOT Happy Customer of Oak Lawn “Happy Hyundai” ! Simple to say ... I had worst car buying experience I ever had in my life. Saw advertising/listing on Cars.com and then on Their own website and found 2 Gray 2018 Tucson SUVs. Ok, great, talked to Gaby (Gabriella) about specific GRAY TUCSON (one of them) and was promised reimbursement for Uber and $100 for making appointment. Great start. I told her I'm coming, she said no problem, ask for "VIP manager " ...wooow..I'm a VIP ... I came after 1.5 Hrs/$43 Uber drive. Entering dealership … one nice guy is taking me to the Desk ...another Sales guy took me to a computer and I told him “I talked to Gaby about that GRAY Tucson” , he said immediately Black .., no I want one of those 2 Gray once . No, we don't have Gray one. “ Hold on I just talked to Gaby and she said you have 2 of them.” Went to manager...OMG what an unfriendly face expression /...Sir .. we'll give you a black one...no I don't want the black one. She tried to explain how those Gray once are sold...ahaha..in last hour and those cars were listed for Weeks....still listed !!! Fake listing, fake advertising, mad and unfriendly people .. No one even tried to apologies or say something nice to me. She even threatened to kick me out of the door for raising my voice. Well I was Disappointed and frustrated ! SHAME SHAME ! They escorted me to the door... no SORRY word exists there. I'll try my best to get the word out to the world as much as I can about this issue I had ! BBB will be notified about FALSE listing of nonexistent cars , False prices , lying in my face . They even tried to make me guilty for not buying a Black car .....Sad ! More

New car The car is excellent, it is more expensive than i had planned to spend. I would have liked to have seen a less expensive model but i cannot complain a The car is excellent, it is more expensive than i had planned to spend. I would have liked to have seen a less expensive model but i cannot complain about this car. More

Nick is awesome! I’ve bought 2 vehicles here and it’s because of the quality service I’ve received here. Nick and Ruben have always been professional and courteous. I’ve bought 2 vehicles here and it’s because of the quality service I’ve received here. Nick and Ruben have always been professional and courteous. More

John was very pleasant & friendly excellent customer servic Very nice & friendly excellent customer service will visit again was satisfied they washed my car vacuumed it service was great they fixed my break li Very nice & friendly excellent customer service will visit again was satisfied they washed my car vacuumed it service was great they fixed my break light More

Service Awesome experience. Fast and courteous. Service Advisor John Riicherme was very accommodating. The Advisor called to inform me of my car. Love the tex Awesome experience. Fast and courteous. Service Advisor John Riicherme was very accommodating. The Advisor called to inform me of my car. Love the text alerts. Great service all around. More