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Hansen Motor Company - Service Center

Brigham City , UT

4.7
925 Reviews

925 Reviews of Hansen Motor Company - Service Center

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March 10, 2022

We were stuck at the top of Hidden Lake parking by lot with a disabled rent a car. No one wanted to tow a replacement car and tow the disabled car down the mountain. The Hansen driver was the only driv More

by brucesolutions89
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dakota or Dallas
Mar 11, 2022 -

Hansen Motor Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

March 09, 2022

If I ever need any help with my vehicle, I know that I will always be given great help at Hansen Motors! Their service is awesome! More

by THOMAS550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Hansen Motor Company responded

Thomas, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

March 09, 2022

Both drivers were friendly, considerate, and very good at what they do. You should be very happy to have them on your staff. If the rest of your organization is of the same high-caliber as these two, when More

by deecynjensen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tow truck drivers (forgot their names).
Mar 09, 2022 -

Hansen Motor Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

March 08, 2022

I trust the team at Hansen Motor to keep my vehicle on the road. Their suggestions for service and repair are spot on. They do a great job of getting my vehicle up to date on all functionalities. I enj More

by jpanter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

March 06, 2022

Had to bring car down 4 times because the guy had not done what he said. More

by Valerieolsen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Hansen Motor Company responded

Valerie, I have sent you an e-mail to discuss your vehicle situation further. Please let me know when would be a good time to contact you. Thank You Matt Hansen 435-226-1012 matt@hansenmotors.com

Mar 10, 2022 -

Valerieolsen1 responded

You are welcome to call me. My phone is (435) 729-1721. Thank you, Valerie (Mark) Olsen

March 05, 2022

I love the service department at Hansen Motors! Cody is the best! He is always fair, honest, and friendly. The entire team is a pleasure to do business with. Thanks Hansen Motors Service Team! More

by daveclavell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Hansen Motor Company responded

Thanks, Dave, for sharing your thoughts about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

March 02, 2022

Friendly & fast service! I recommend this dealership for your vehicle needs. Easy access and always a smiling face. More

by LS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Hansen Motor Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

March 01, 2022

Hansen Motors always come through! They are great! Their service Department takes good care of their customers! More

by laulee9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Hansen Motor Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Hansen Matt@hansenmotors.com

March 01, 2022

They were extremely patient and helpful. Knowledgeable about all the moving pieces to buying a car at this time. More

by robynbuatte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Davis
Mar 01, 2022 -

Hansen Motor Company responded

Thank you for your business and this review, Robyn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

February 24, 2022

Amazing customer service! Friendly staff and the service dept. always takes care of my needs! More

by bill frandsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Hansen Motor Company responded

Thank you so much for taking the time to leave us a five-star rating! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hansen Motor Company. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

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