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Hansen Motor Company - Service Center

Brigham City , UT

4.7
928 Reviews

928 Reviews of Hansen Motor Company - Service Center

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May 16, 2022

The gentleman who greeted me clearly did not want to be at work that morning. He was not rude but far from inviting. I spoke to the mechanic briefly. Though he looked like he wanted to kick my rear end…his More

by Dayotte33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Leishman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
May 16, 2022 -

Hansen Motor Company responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Matt Hansen Matt@hansenmotors.com

May 16, 2022

Excellent service, very quick and diligent in making sure I had been fully taken care of and that I would get safely back on the road. Also received courtesy calls with updates as to where the driver was loc More

by makkiesmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaa roadside assistance
May 16, 2022 -

makkiesmom responded

Excellent service, very quick and diligent in making sure  I had been fully taken care of and that I would get safely back on the road. Also received courtesy calls with updates as to where the driver was located and distance from me. Would highly recommend!

May 12, 2022

They came out very fast, and were very pleasant to work with. I would definitely recommend! More

by tmoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Hansen Motor Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

May 12, 2022

Tow truck driver was fast efficient nice and caring, very approachable also. Love the service that I have always got a Hansen motors for years More

by Brianmattson152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tow truck driver
May 13, 2022 -

Hansen Motor Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

May 09, 2022

I explained what problem I was having and after a quick test drive the issue was fixed. More

by curtstander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Hansen Motor Company responded

Curt, It's great to hear that Jon and Cody were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

May 09, 2022

I get a note that it's time for my Enclave to be serviced and John Leishman is the best. Our sincere thax for great service and super maintence. More

by vernkathyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Hansen Motor Company responded

Vern, Thank you for taking the time to share your thoughts on working with Jon and our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

May 05, 2022

Very helpful. Got my truck in and out with few problems. Thank you very much More

by RDBFIXTURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Hansen Motor Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

May 03, 2022

Hanson Motors are the best. Easy to set up appointments and always takes care of things on the first visit More

by Tahoegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company, your feedback and rating mean a lot to us. We're glad Cody was able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

May 03, 2022

friendly and efficient. My only suggestion would be to call BEFORE they do the work to ensure agree on pricing, diagnostic etc. As they claimed they were going to. More

by rhinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Hansen Motor Company responded

We appreciate your business, Jon, Cody, and our team looks forward to serving you again soon! Matt Hansen Matt@hansenmotors.com

May 02, 2022

Fantastic service and Mark was great 120%. Love and support Hansen motors. WILL RECOMMEND ALWAYS. Thank you More

by Irishdraco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark on Roadside Service
May 03, 2022 -

Hansen Motor Company responded

Thanks for sharing your thoughts about your experience with Hansen Motor Company. Mark and our team appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

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