Hansen Motor Company - Service Center
Brigham City , UT
925 Reviews of Hansen Motor Company - Service Center
Their service Manager is awesome! He took very good care of my vehicle and was extremely helpful and knowledgeable. He took very good care of my vehicle and was extremely helpful and knowledgeable. More
The personnel are very kind and curtious. Easy to make an appointment and worked with me to get the car picked up. Easy to make an appointment and worked with me to get the car picked up. More
I took my vehicle in to have the transmission oil flushed as normal preventative maintenance. I also had the regular oil and filter change done at the same time. I have always picked up my car freshly washed as normal preventative maintenance. I also had the regular oil and filter change done at the same time. I have always picked up my car freshly washed and clean after having service done. However, this time it was not washed. Not a big deal as I have a monthly subscription at a car wash. The part that was a big deal was when I went to check the oil level (I always do this to be sure it’s full) I saw a big greasy hand print on the hood of my white car. This level of carelessness by the service tech made me question if it is worth taking my vehicle back to the dealer for service. I did call the service department and spoke with my service advisor about this situation. She was very apologetic and explained that sometimes the car wash is blocked by the oil recycling truck so it couldn’t be done. She offered to have me bring the car back to be cleaned the next day. When I arrived, the oil recycling truck was there blocking the car wash. I’m not sure if they do recycling everyday, but that seems a bit excessive. I also am in the service industry, and wouldn’t think of leaving my customer’s stuff in a mess that I caused. A simple use of rag to wipe off the handprint (or better yet - the service tech’s hands) goes a long way toward building/maintaining customer confidence. I resisted posting this review, but I have received four requests between text messages and emails asking me to review my latest visit. So…here it is. More
Wonderful, they always take care of me and my camaro, I recommend Hansen to any Chevy owner in the area recommend Hansen to any Chevy owner in the area More
Dealership got us very quickly for our service and even scheduled us in for a safety recall that was due for our XT4. Very pleased with my service and the service agents are awesome. scheduled us in for a safety recall that was due for our XT4. Very pleased with my service and the service agents are awesome. More
G.O.A.T! They are professional at what they do. Customer serive is top notch. No bull crap. I recommend Hansen's for sales and service. serive is top notch. No bull crap. I recommend Hansen's for sales and service. More
Professional, clean, nice and easy to deal with. I highly recommend them in Brigham City. I highly recommend them in Brigham City. More
Amazing service, great environment, very clean, the waiting area was a perfect spot to rest and wait. waiting area was a perfect spot to rest and wait. More
Our truck wasn’t driving right. They got us in and got it fixed in great time. They are very accommodating and do good work. They got us in and got it fixed in great time. They are very accommodating and do good work. More
Took the vehicle in at the appointed time. People there were very friendly. Fixed it right the first time People there were very friendly. Fixed it right the first time More