Back

Hansen Motor Company - Service Center

Brigham City , UT

4.7
925 Reviews

925 Reviews of Hansen Motor Company - Service Center

Sort by
March 28, 2023

John Lishman is the best service writer in the business, especially in the regional area. More

by micbowen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

March 28, 2023

As always I was greeted and treated with respect and genuine concern. I have recommended this company to many of my friends More

by richardfarley2284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Hansen Motor Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

March 26, 2023

These guys have always treated us right. If I have to return they will fix it without any extra issue. More

by ro.baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad Jon was able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

March 25, 2023

In for service and out in good time. They even cleaned the interior of my car! I am always greeted by my first name, like I am their favorite customer! More

by ALAN37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Hansen Motor Company responded

Alan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

March 25, 2023

Service department was very disrespectful to me and to my insurance agent. Service department supervisor yelled and screamed at both of us when we were trying to get things done. Mechanics are great people More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Hansen Motor Company responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen Matt@hansenmotors.com

March 24, 2023

Service was great Cody was upfront about time and cost. I appreciated him giving me the estimate and wanting my approval before they started the work. More

by gregoryted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Hansen Motor Company responded

Gregory, Thank you for the kind words for our service department. We look forward to sharing your compliments with Cody and our team, and don't hesitate to let us know if we can be of further assistance. Matt Hansen Matt@hansenmotors.com

March 23, 2023

Dealership staff and service dept were exceptional in the purchase and servicing of my new 2023 vehicle. More

by rstanzione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Hansen Motor Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

March 23, 2023

We have dealt with Hansen Motor Company for many years and have been very satisfied with their service. More

by JKIMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Petersen
Mar 24, 2023 -

Hansen Motor Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

March 23, 2023

Appointment was started on time and completed in a timely manner. Questions were answered and price was as quoted More

by LEIGHVD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Hansen Motor Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

March 23, 2023

Alignment, balancing, and tires are on par! Quality service and work was completed quickly and conveniently. More

by Carson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Hansen Motor Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

...
28
...