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Hansen Motor Company - Service Center

Brigham City , UT

4.7
925 Reviews

925 Reviews of Hansen Motor Company - Service Center

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May 22, 2023

Service was on time and staff was extremely helpful. I was a first time customer and desired an exceptional service for my Cadillac XTS. Hansen Motors delivered!! More

by jamiesteinfeld74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Hansen Motor Company responded

It's great to hear that we were able to help you with your Cadillac XTS service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

May 22, 2023

Great guy! Knows me by my first name. You don’t get that level of service from most dealerships. More

by Oramrusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

May 19, 2023

Great service. Very helpful and friendly staff. Got the job done in a reasonable amount of time. More

by sdclark56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Hansen Motor Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

May 19, 2023

Very nice people and helpful on scheduling my service on my truck. I will recommend them to my friends. More

by raider_fan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Hansen Motor Company responded

Thanks for sharing your thoughts about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

May 18, 2023

I love working with Hansen’s, everyone is so helpful and kind. Cody explained everything very clearly and got me an appointment quickly. More

by ahcooper625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Cutler 5 stars
May 19, 2023 -

Hansen Motor Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

May 17, 2023

We had an Engine Check light come on and Cody got us right in for a diagnostic check. They found a bad solenoid and ordered parts. Once parts were in they had us back on the road the next day. Awesome e More

by SEFast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. We will pass along your kind words to Cody! Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

May 11, 2023

They make it fun to get service there! Always helpful and get right to the task to get you done and on your way again! More

by sandbox799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist but we didn’t get her name ( think she’s new since we were there last?)
May 12, 2023 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

May 09, 2023

Excellent Spencer was knowledgeable, and when we talked to him about our concerns about the oil plug, he made sure the Techs paid close attention. More

by luvutah612
Recommend Dealer
Yes
Employees Worked With
Spencer
May 09, 2023 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that Spencer had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

May 03, 2023

The sales and service staff at Hansen Motors has always treated us with courtesy and professionalism More

by jaydeebar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Hansen Motor Company responded

Jay, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hansen and our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

May 03, 2023

Hansen motors and their service department are great to work with, they are very through and efficient More

by patsy.richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Hansen Motor Company responded

Patsy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hansen met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com

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