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Hansen Motor Company - Service Center

Brigham City , UT

4.7
925 Reviews
Call Service Center (435) 723-5255

925 Reviews of Hansen Motor Company - Service Center

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November 11, 2023

It is great to go to a dealership to get work done get treated like they care. If I’m there for service or for diagnosing they are very thorough and respectful of my time. More

by Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2023 -

Hansen Motor Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Curtis, for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

November 08, 2023

Didn’t seem to want to listen to what I wanted to busy to listen More

by Mike Roundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Varney
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Hansen Motor Company responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Hansen 435-226-1012 Matt@hansenmotors.com

November 06, 2023

After 2 visits for a simple oil / transmission service, the skid plate was not bolted to the bottom of the car causing me to have to take it to a different dealership for repair. More

by Scott Ostermiller
Workmanship
Recommend Dealer
No
Employees Worked With
BRADY ALLEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Hansen Motor Company responded

Scott, Thank you for your review. We're sorry your visit didn't go as planned, and I'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please let me know when the best time is that I can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Hansen Matt@hansenmotors.com

November 01, 2023

Towing and evaluation were done in good time. Everyone was very cheerful and helpful. Review was written on previous page. More

by Joan wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Hansen Motor Company responded

Joan, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

October 18, 2023

They were incredible. They let us borrow a loner car while fixing our truck and didn’t charge us for it! That’s a big deal when you have little kids and it’s not the easie More

by Witney Wayment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 18, 2023

Jon and Cody went out of their way to help me out and get my truck up and running again! Thank you so much! More

by tomfrancom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Hansen Motor Company responded

It has been a pleasure serving you, Tom. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com

October 13, 2023

I don't remember meeting Cody Varney. Our salesman was Jeff. He was very kind and helpful. More

by kkmoserfarm
Recommend Dealer
Yes
Employees Worked With
Jordan Read
3.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF NELSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Hansen Motor Company responded

We are very happy to hear that Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

October 11, 2023

The dealership does a good job most of the time, but the last 2 oil changes in our cars. They have left oil handprints on the inside of the windows. More

by Toddlrichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2023 -

Hansen Motor Company responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Hansen Matt@hansenmotors.com

October 10, 2023

They were fast and thorough. We had to be towed and Dylan did a great job! More

by fergfam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Anderson
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Oct 11, 2023 -

Hansen Motor Company responded

It's great to hear that Dylan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

October 10, 2023

Hansen Chevrolet has always taken great care of us ! A great experience from buying to service ! More

by melissawilkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Hansen Motor Company responded

Thank you, Melissa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

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