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Hansen Motor Company - Service Center

Brigham City , UT

4.7
894 Reviews

894 Reviews of Hansen Motor Company - Service Center

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December 27, 2024

They are efficient and go the extra mile by washing my car. It was great. More

by strnghmbnch65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Hansen Motor Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

December 25, 2024

I was made to feel like an annoyance when I need d my car fixed. Brand new car keeps having issues and warning lights. Cody doesn’t listen to me. They looked at the wrong things cuz he didn’t even listen. More

by threegirlys
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Leishman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Hansen Motor Company responded

Tired or not, there are no excuses to feel talked down to. I apologize for the lack of attentiveness and assistance you received. I hope you had a Merry Christmas, and will address this issue promptly. Thank you for the time and the trust you have shown in our business. Being Byron's son, I would love to talk in person if you don't mind calling me at your convenience. I'd like to see if there is anything I can do to rectify the situation and answer your questions on your new vehicle. Sincerely, Matt Hansen General Manager matt@hansenmotors.com 435-226-1012

December 20, 2024

What a great company to work with, from sales to service these guys do it right. Everyone one I have come in contact with at Hansens has the same friendly, how can I help attitude. So refreshing in todays d More

by lynchchrisg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Hansen Motor Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

December 18, 2024

Everyone at Hansen is great. They are all professional and skilled at what they do and do a great job. More

by kyle@bluesunmfg.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Hansen Motor Company responded

Thank you for your business and this review, Kyle. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

December 18, 2024

The Team @ Hanse is very attentive and professional. I highly recommend this dealership for Service anytime! More

by gomezfam1716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Dec 19, 2024 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

December 18, 2024

They do good work I’ve had great dealings with them. Management is also helpful if you need to talk to them. More

by Kokakolaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Dec 19, 2024 -

Hansen Motor Company responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen Matt@hansenmotors.com

December 14, 2024

Cody is very helpful and professional. They washed my car for me!! One less thing to do that day. Thank you very much More

by dawnski99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Hansen Motor Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

December 03, 2024

They did a great job fixing my trucks warranty item. They even gave me a ride home so I didn’t have to wait at the dealership. More

by m22hilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Hansen Motor Company responded

Thanks for sharing about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

November 19, 2024

Return calls were promised but generally did not happen. A second and sometimes a third call was required. After the purchase the features of the car were not explained. An appointment was made with the More

by pauldickamore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Read
4.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Hansen Motor Company responded

Paul, I apologize for the lack of communication and any frustration we have caused. After I touch base with Earl to see what he has found out about your garage door, I'll give you a call to try to figure out a solution. We'll contact you tomorrow to schedule a convenient time to discuss any further vehicle questions you or your wife have. We value and appreciate your business and look forward to assisting you so you fully enjoy your new vehicle.🚗 Sincerely, Matt Hansen GM matt@hansenmotors.com

November 14, 2024

They were able to fix my car in a timely manner. I was able to get an appointment quickly. More

by tlwraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

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