Hansen Motor Company
Brigham City , UT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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I took my vehicle in to have the transmission oil flushed as normal preventative maintenance. I also had the regular oil and filter change done at the same time. I have always picked up my car freshly washed as normal preventative maintenance. I also had the regular oil and filter change done at the same time. I have always picked up my car freshly washed and clean after having service done. However, this time it was not washed. Not a big deal as I have a monthly subscription at a car wash. The part that was a big deal was when I went to check the oil level (I always do this to be sure it’s full) I saw a big greasy hand print on the hood of my white car. This level of carelessness by the service tech made me question if it is worth taking my vehicle back to the dealer for service. I did call the service department and spoke with my service advisor about this situation. She was very apologetic and explained that sometimes the car wash is blocked by the oil recycling truck so it couldn’t be done. She offered to have me bring the car back to be cleaned the next day. When I arrived, the oil recycling truck was there blocking the car wash. I’m not sure if they do recycling everyday, but that seems a bit excessive. I also am in the service industry, and wouldn’t think of leaving my customer’s stuff in a mess that I caused. A simple use of rag to wipe off the handprint (or better yet - the service tech’s hands) goes a long way toward building/maintaining customer confidence. I resisted posting this review, but I have received four requests between text messages and emails asking me to review my latest visit. So…here it is. More
It took a long time to get here and the market has completely gone haywire but the car (CT5) is fabulous and the Hansen staff sublime. completely gone haywire but the car (CT5) is fabulous and the Hansen staff sublime. More
Awesome dealership! Had a great experience working with Tyler. They were all really helpful and easy to work with. Would recommend buying from them. Had a great experience working with Tyler. They were all really helpful and easy to work with. Would recommend buying from them. More
Earl Davis had contacted my family without contacting me about this. I was very unhappy with that part of the experience. On the other hand it was great to deal with Art Peterson and Tyler about this. I was very unhappy with that part of the experience. On the other hand it was great to deal with Art Peterson and Tyler More
This is the first time I have purchased an automobile from Hansen Motor. Although it is a distance to travel from South Jordan, I found it worth the drive! I was attracted to Hansen because of my acquain from Hansen Motor. Although it is a distance to travel from South Jordan, I found it worth the drive! I was attracted to Hansen because of my acquaintance with Brady Allen whom I knew from his time with a dealership in Tremonton. He is professional and knows that knows the car business and treats his customers with respect. I found the rest of staff also pleasant and knowledgeable. I will likely be return customer. More
Wonderful, they always take care of me and my camaro, I recommend Hansen to any Chevy owner in the area recommend Hansen to any Chevy owner in the area More
Dealership got us very quickly for our service and even scheduled us in for a safety recall that was due for our XT4. Very pleased with my service and the service agents are awesome. scheduled us in for a safety recall that was due for our XT4. Very pleased with my service and the service agents are awesome. More
Awesome place to do business. Everyone is great to work with. Earl and jordan are the best. No pressure Everyone is great to work with. Earl and jordan are the best. No pressure More
G.O.A.T! They are professional at what they do. Customer serive is top notch. No bull crap. I recommend Hansen's for sales and service. serive is top notch. No bull crap. I recommend Hansen's for sales and service. More