Hansen Motor Company

Return calls were promised but generally did not happen. A second and sometimes a third call was required. After the purchase the features of the car were not explained. An appointment was made with the A second and sometimes a third call was required. After the purchase the features of the car were not explained. An appointment was made with the sales person and when my wife got there he indicated we would have to come back because he had accidentally had double book another appointment. The Home link does not sync on one of my garage doors. We tried YouTube videos and the GMC website and tried, many times to, set the garage door. I called the dealership. The salesman called me back and indicated he had experience a similar problem with one of his cars. He promised to research a solution and said he would call me back. That was over two weeks ago and I’ve heard nothing. More

Extremely Disappointed with Delivery Service I purchased a car from this dealership last Tuesday, paying in full without negotiating discounts and even covering the transportation costs myself. Th purchased a car from this dealership last Tuesday, paying in full without negotiating discounts and even covering the transportation costs myself. The dealership loaded the car onto a delivery truck on Wednesday evening, promising a smooth process. However, it is now Saturday night, and the car—valued at $120,000—is still sitting on the truck just 10 miles away from the dealership. I’ve repeatedly tried to contact the dealership to understand why the driver has remained in the same spot for four days, but no one has provided an explanation or any assistance. I even offered to have the car removed from the truck and arranged for my own transportation, but my requests have been ignored. This level of service is unacceptable for such a high-value purchase. The lack of communication, responsibility, and urgency has left me extremely disappointed and frustrated. I expected far better from a dealership of this caliber, and I cannot recommend them to anyone considering a car purchase. More

They were able to fix my car in a timely manner. I was able to get an appointment quickly. I was able to get an appointment quickly. More

Jeff was as solid as they come, process was smooth and fast. Customer for life! fast. Customer for life! More

Great dealership, nice helpful customer service. Service department is very knowledgeable and always friendly. I’m looking forward to my next purchase. Service department is very knowledgeable and always friendly. I’m looking forward to my next purchase. More

Hansen's always takes such great care of us and our vehicles! They go above and beyond our expectations consistently. We feel very good about our choice in buying, servicing and repairing all our perso vehicles! They go above and beyond our expectations consistently. We feel very good about our choice in buying, servicing and repairing all our personal and company vehicles at Hansen's. We highly recommend them! More

Informal and comfortable to deal with from initial contact through final purchase of the vehicle. contact through final purchase of the vehicle. More

great people, helpful and willing to let me be a walk in with my questions as far as the purchase of a new vehicle, no pressure, let me do it my way, and we were all happy at the end of the day with my questions as far as the purchase of a new vehicle, no pressure, let me do it my way, and we were all happy at the end of the day More

Always reliable service at Hansens. I know they do a great job. Would not go anywhere else. I know they do a great job. Would not go anywhere else. More

I had a good experience, I don’t know who Jordan Reed is , my salesman was Jeff and he was great. , my salesman was Jeff and he was great. More