Hansel Volkswagen of Santa Rosa

I needed to ad my wife to the registration. And they said the only way was to rewright the contract. So that is what we did. And they said the only way was to rewright the contract. So that is what we did. More

It is clean and respectful of my time, which is very important to me. Zack was helpful and good at communicating which is also important for me. important to me. Zack was helpful and good at communicating which is also important for me. More

My car was ready when promised. I really appreciated the ride share feature as it allowed me to get to and from work easily. My service advisor, Zach, was fantastic. I recommend h I really appreciated the ride share feature as it allowed me to get to and from work easily. My service advisor, Zach, was fantastic. I recommend him wholeheartedly More

Thank you for the great service Kirstin! Taking the car in is n er fun, but you make it painless. Taking the car in is n er fun, but you make it painless. More

The dealership was clean. The service was friendly, and I received my car back quickly. The service was friendly, and I received my car back quickly. More

I was so impressed with Hansel VW. In my search for a vehicle, I had already encountered a few car salesmen that left me feeling very skeptical of buying a car from a dealership. Howev In my search for a vehicle, I had already encountered a few car salesmen that left me feeling very skeptical of buying a car from a dealership. However, the team at Hansel blew me away with their kindness, humor, respect and patience. Even after I purchased my vehicle they made sure to communicate and follow through with their word. They were always happy to assist me with my questions and needs. Buying a car can be stressful and takes time but I couldn’t have picked a better team of people to purchase from. Special thank you to Jason, Michael and Ali! I appreciate all your help so much! More

Kristin did an excellent job and fixed a blemish that we both noticed on the side my car. She is the best! both noticed on the side my car. She is the best! More

Great customer service and they found it was under warranty. I was met promptly and the car was ready early warranty. I was met promptly and the car was ready early More

Happy with the outcome of my car’s repair. Zack in the Service department was really wonderful to work with. Zack in the Service department was really wonderful to work with. More

During my visit, the customer service was very clear and friendly on what was needed. They were super helpful a d were able to assist with all needs. friendly on what was needed. They were super helpful a d were able to assist with all needs. More