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Hansel Toyota

Petaluma, CA

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343 Reviews

1125 Auto Center Dr

Petaluma, CA

94952

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343 Reviews of Hansel Toyota

December 04, 2020

Pleasant workers, fast and efficient . Safety felt sincere and was organized so people had good space. We value the feed back and plan on having our service work don there as well as standard oil and More

by william.caruthers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Reyes-Pina
December 03, 2020

The buying experience was professional and not rushed. At no time did I feel pressured to buy something I didn't want. I'd definitely buy another car from Hansel. Tilly is a great salesperson and help wit More

by springerp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tilly (Jimenez?)
December 02, 2020

It was great working with Kevin Tong. He was very attentive via text and emails. Answered all our questions (even the hard ones) honestly. We will wait and see about the after sales service. More

by pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tong, Martin (finance)
December 01, 2020

Leasing a new vehicle was very quick and easy. Ivan followed up with me several times after our initial visit, and kept me up to date about current specials. He was great to work with. More

by Loughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan
December 01, 2020

Efficient, courteous, and very fast. I was in and out for a routine one year service in less than half an hour. Due to COVID, they were not able to wash my car, so I was a little disappointed, but that is no More

by nancybobgardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, Alex maybe? Logan sold me the car.
December 01, 2020

It was a pleasure buy a Tundra from Logan and Hansel. It was low pressure and he was able to answer my questions in a timely manner. More

by svonderahe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
November 30, 2020

Excellent customer service. They listened to what I wanted in a Ford truck and I was test driving it within minutes! Great sales team really worked together. More

by Peestone19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
November 27, 2020

Evelyn promptly scheduled my appointment, and Brandyn was friendly and courteous as always! They makes the experience of bringing your car in for service a pleasant one. More

by sflores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn, Brandyn
November 26, 2020

Christy made the process SUPER easy. Lowered our current payment and offered a superior vehicle in exchange. Everything was done online and via text. Just showed up and signed. Didn’t even go for test drive More

by mairaemen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Toleu at Honda
November 25, 2020

went over to Hansel after having a terrible experience went over to Hansel after having a terrible experience at another dealership over in Napa. While walking up towards the building I came across the ex More

by purtja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Orosco; Martin Garcia
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