Hansel Toyota
Petaluma, CA
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343 Reviews of Hansel Toyota
Pleasant workers, fast and efficient . Safety felt sincere and was organized so people had good space. We value the feed back and plan on having our service work don there as well as standard oil and sincere and was organized so people had good space. We value the feed back and plan on having our service work don there as well as standard oil and check ups. More
The buying experience was professional and not rushed. At no time did I feel pressured to buy something I didn't want. I'd definitely buy another car from Hansel. Tilly is a great salesperson and help wit no time did I feel pressured to buy something I didn't want. I'd definitely buy another car from Hansel. Tilly is a great salesperson and help with numerous questions. More
It was great working with Kevin Tong. He was very attentive via text and emails. Answered all our questions (even the hard ones) honestly. We will wait and see about the after sales service. attentive via text and emails. Answered all our questions (even the hard ones) honestly. We will wait and see about the after sales service. More
Leasing a new vehicle was very quick and easy. Ivan followed up with me several times after our initial visit, and kept me up to date about current specials. He was great to work with. followed up with me several times after our initial visit, and kept me up to date about current specials. He was great to work with. More
Efficient, courteous, and very fast. I was in and out for a routine one year service in less than half an hour. Due to COVID, they were not able to wash my car, so I was a little disappointed, but that is no a routine one year service in less than half an hour. Due to COVID, they were not able to wash my car, so I was a little disappointed, but that is not their fault, and they did sanitize the interior. Also cleaned the inside of my windshield, which was filmy, at my request. I am so glad I bought my Avalon Hybrid at this dealership! More
Excellent customer service. They listened to what I wanted in a Ford truck and I was test driving it within minutes! Great sales team really worked together. wanted in a Ford truck and I was test driving it within minutes! Great sales team really worked together. More
Evelyn promptly scheduled my appointment, and Brandyn was friendly and courteous as always! They makes the experience of bringing your car in for service a pleasant one. friendly and courteous as always! They makes the experience of bringing your car in for service a pleasant one. More
Christy made the process SUPER easy. Lowered our current payment and offered a superior vehicle in exchange. Everything was done online and via text. Just showed up and signed. Didn’t even go for test drive payment and offered a superior vehicle in exchange. Everything was done online and via text. Just showed up and signed. Didn’t even go for test drive...that’s how much I trust her word. Gave us a great deal and we’re thankful. We will be returning again. More
went over to Hansel after having a terrible experience went over to Hansel after having a terrible experience at another dealership over in Napa. While walking up towards the building I came across the ex went over to Hansel after having a terrible experience at another dealership over in Napa. While walking up towards the building I came across the exact car we had seen and tried to buy at the other place. Luis Orosco came out, showed me the car, and within a couple of hours and 3 calls to my wife, we had made a deal, very satisfactory to all. More