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Hansel Toyota

Petaluma, CA

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343 Reviews

1125 Auto Center Dr

Petaluma, CA

94952

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343 Reviews of Hansel Toyota

September 05, 2020

I had excellent, friendly service from Brandwyn. She was professional, knowledgeable, efficient and very well informed. Great service from the service department too, ( oil change ) quick and easy and they More

by swmrjoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandwyn
September 04, 2020

Kindness of Marten was a big help. I appreciated the care and willingness to social distance and sanitize. Also their willingness work with my sensitivities. More

by mimilabelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Marten,
September 04, 2020

I had a fantastic experience trading in my 4Runner and leasing a new Corolla that aligned with our financial goals better. I truly felt that we were given every possible option and were not rushed into an More

by Slyon06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AC, Logan Williams and Darin (from finance, don’t know his last name!)
September 03, 2020

There is another Toyota dealer closer to my home, however, I choose to go to Hansel because their service is so outstanding, I am willing to drive to Petaluma every time. I not only trust the service More

by Ed Cohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam who is top quality and great communicator
September 02, 2020

This is our 2nd time to purchase from Logan and Marty. They had all the paper work ready for me, it was very smooth and quick. I would definitely recommend to others. More

by SK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Williams
September 02, 2020

We already sent a survey back. If I need to have a 25-word review, all I can say is we enjoyed the buying experience. More

by hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
September 01, 2020

Super friendly staff (Jose was my man)all gets taken care of and never a problem. waiting room is clean and lots of great chairs to sit and be comfortable in. No snacks but coronaVirus fault not toyota. More

by barajag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Kevin
August 31, 2020

All great. Thank you. Nothing else to write. 25 All great. Thank you. Nothing else to write. 25 word minimum is ridiculous but this won’t let me submit unless I write more. Don’t like t More

by Kleader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman
August 30, 2020

I received a recall notice from Toyota and made an appt. They gave me a ride back to my home while it was being done. It turned out that he procedure was done very quickly, although the notice said it could More

by jr_greencrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know.
August 29, 2020

I don’t have twenty five words - the experience was good as always . It was helpful to get it done during Covid safely. Thank you More

by binflyin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime , NegraSaucedo
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