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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
562 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 562 reviews

December 31, 2023

The personnel were very professional and easy to work with. Our transaction went very smoothly. More

by Lisa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Rasmussen , Regina Gruber
Report | Print
December 31, 2023

I sat comfortably in the waiting area while they took care of servicing my car and in about an hour and a half it was done and clean and ready to go! More

by Cathy P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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December 31, 2023

Excellent experience, the staff was very attentive and made the process painless. In addition to a fantastic car. More

by ARFWOLF
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Regina Gruber, Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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December 30, 2023

Joe has greeted me and been nothing but exemplary in his service and explanation of the work. More

by Becky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lafranchi, John Bruno, Joe Turgeon
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December 30, 2023

Always pleasant, efficient and helpful. Have been buying from them for 30 years and they have made me a loyal Subaru fan. More

by FULLPLATERESTAURANTCONSULTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
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December 30, 2023

I couldn’t get better service anywhere. All the agents are the greatest . Thank you , More

by COBBLERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Regina Gruber, Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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December 29, 2023

It’s like going to a family members home. Trusted, never a problem always perfect More

by FARMFOXHAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Regina Gruber, Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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December 28, 2023

Have the good trust that’s grown for over fifteen years with our service advisor taking care of our Subaru. More

by CECILE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
Report | Print
Dec 28, 2023 -

Hansel Subaru responded

That is great to hear. Thank you for your dedication to Hansel Subaru. We appreciate you!

December 28, 2023

Didn’t check any necessary services/fluids even with inspection coupon. The come fed changing parts that do not need to be changed yet. More

by KDVR21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Moody
Report | Print
Dec 28, 2023 -

Hansel Subaru responded

If you have questions about your services, please reach out the Thanh Lam who can define what service was done and what fluids were checked.

December 27, 2023

Great customer service They called an uber and got me to work on time. They stayed in touch during the day to let me know my car was ready, and sent uber on time to pick me up. Great experience Q More

by JENNYCFONTES
Recommend Dealer
Yes
Report | Print
Dec 28, 2023 -

Hansel Subaru responded

We're happy to hear you enjoyed our service on your Subaru!

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