Hansel Subaru

The first time I went to Prestige Imports it was for 2 possible Warranty Issues. I was told that they would have to service the car in their shop in order for them to review the defect. Big bucks later, possible Warranty Issues. I was told that they would have to service the car in their shop in order for them to review the defect. Big bucks later, I received my car back with scrapes in the paint of the hood and no resolution to 1 of the warranty issues. I had called the Service Manager 3 times to explain the situation and my frustration; I have not heard back about this yet. The next time I took my car for service, I had specifically asked that only the mechanics work on my car and not to have it cleaned as I assumed that the paint damage had been done by the detail department. This request was ignored and once again, I tried to contact the Service Manager with no luck. They say “third time’s a charm”, so I once again took my car to Prestige Imports to review an apparent paint defect. Over 1 month later I have not had a reply back regardless of the emails sent since. More

This was the best auto buying experience I have ever had. Kortney and Daivd didn't pressure me at all and made the experience a lot of fun. I could have saved a few hundred dollars buying from Sonnen but I Kortney and Daivd didn't pressure me at all and made the experience a lot of fun. I could have saved a few hundred dollars buying from Sonnen but I ended up with a great service package and working with these two was well worth it! More

Bought a new 645ci. Have had multiple electronic Bought a new 645ci. Have had multiple electronic problems that have not been able to be fixed. Dealership is very arrogant and non-responsive! Or Bought a new 645ci. Have had multiple electronic problems that have not been able to be fixed. Dealership is very arrogant and non-responsive! Original sales person, Russ Walker, has not responded to any of the problems with the car. Have owned car fo 7 months of which they have had in the service for almost one month. They returned car dirty with black feet prints on carpet and all over door panel and lower portion of interior of car. Trunk of car was disheveled. Given the price point of this car, I will be seeking legal recourse... More