Hansel Subaru

1st time buyer sales rep more then helpful, in find the car I was looking for. Everyone at the dealership was very friendly treated all customers the way they should sales rep more then helpful, in find the car I was looking for. Everyone at the dealership was very friendly treated all customers the way they should be treated More

Happy to have bought at Hansel Subaru My husband and I met with Barbara Lee to buy a Subaru Forester. It's been 17 years since I bought a car and Barbara Lee was great helping us. She wa My husband and I met with Barbara Lee to buy a Subaru Forester. It's been 17 years since I bought a car and Barbara Lee was great helping us. She was very patient along with explaining and making sure we were comfortable at each step. She went over our questions , explained and repeated important information. She was both professional and friendly . More

I recommend Hansel Subaru Good selection, excellent staff who went above and beyond when our brand new 2017 Impreza Hatchback got a flat tire on the way home from the dealershi Good selection, excellent staff who went above and beyond when our brand new 2017 Impreza Hatchback got a flat tire on the way home from the dealership. They were fair and easy to work with. I would go there again. More

Straightforward and no nonsense Salesman (Doug) had great depth of knowledge about the workings of the vehicles and answered our questions with patience, courtesy, and precision. He Salesman (Doug) had great depth of knowledge about the workings of the vehicles and answered our questions with patience, courtesy, and precision. He dealt with us in a straightforward and trustworthy manner. They provided us with the Costco membership price and showed us the vehicle invoice, as required. More

Edgar and Jerry were professional, friendly, and sensitive. Thank you for a professional and personalized experience at Hansen Subaru today. Edgar and Jerry were thorough and patient as we made decisions each Thank you for a professional and personalized experience at Hansen Subaru today. Edgar and Jerry were thorough and patient as we made decisions each step of the way. The ambience was quiet, friendly and professional. More

Top notch service Andre was great to deal with! I would recommend this dealer and this employee for anyone looking to purchase a new car. He spent extra time explaining Andre was great to deal with! I would recommend this dealer and this employee for anyone looking to purchase a new car. He spent extra time explaining all he new technology and helped sync my phone. More

Comfortable and supportive customer service We were given a warm and informative introduction to the Subaru Outback. Barbara was very good at really listening to our questions about the car. I t We were given a warm and informative introduction to the Subaru Outback. Barbara was very good at really listening to our questions about the car. I took the test drive and felt comfortable as Barbara gave me good support on "getting that connected feeling" as I drove the car for the first time. I have since called Barbara about a question, she has been wonderful, very responsive. I appreciated receiving a thank you card from Barbara, great way to make us feel valued customers. The other employees were very accommodating, ready to be there to answer any question. Great customer service. More

No pressure They offered a lot of support to make sure I feel comfortable before making my decision. Didn't feel pressured to make my decision. Barbra easy very i They offered a lot of support to make sure I feel comfortable before making my decision. Didn't feel pressured to make my decision. Barbra easy very informative. More

Knowledgable & Helpful Staff They worked with me to get to a price that was satisfactory to us both. Well stocked with many choices available. This is my second Subaru from this They worked with me to get to a price that was satisfactory to us both. Well stocked with many choices available. This is my second Subaru from this dealership. More

Sadly disappointed I went to this dealership to check out the Subaru Outback and Forrester and compare them to a Honda CRV for purchase. The salesman I had did not liste I went to this dealership to check out the Subaru Outback and Forrester and compare them to a Honda CRV for purchase. The salesman I had did not listen to me, told me he new better what I wanted than I did. I did test drive an Outback. He stated they weren't interested in negotiating any prices to make a deal and was not interested in the offers I had from another Subaru dealer and the Honda dealers to show him. I left the dealership without even test driving the Forrester and told him I wished I had a different experience there. I bought the Honda CRV and hour later. I called the dealership 2 days later to share my experience with the New Car Sales Manager, left a message with the phone reception staff what my call was about and the details. I called back 7 hours later to see if he got my message and was told it was delivered to him. He never called me back. I WOULD NEVER RECOMMEND THIS DEALERSHIP TO ANYBODY! It is a shame since Subaru makes a quality car. More