Hansel Subaru

Top notch service Andre was great to deal with! I would recommend this dealer and this employee for anyone looking to purchase a new car. He spent extra time explaining Andre was great to deal with! I would recommend this dealer and this employee for anyone looking to purchase a new car. He spent extra time explaining all he new technology and helped sync my phone. More

Comfortable and supportive customer service We were given a warm and informative introduction to the Subaru Outback. Barbara was very good at really listening to our questions about the car. I t We were given a warm and informative introduction to the Subaru Outback. Barbara was very good at really listening to our questions about the car. I took the test drive and felt comfortable as Barbara gave me good support on "getting that connected feeling" as I drove the car for the first time. I have since called Barbara about a question, she has been wonderful, very responsive. I appreciated receiving a thank you card from Barbara, great way to make us feel valued customers. The other employees were very accommodating, ready to be there to answer any question. Great customer service. More

No pressure They offered a lot of support to make sure I feel comfortable before making my decision. Didn't feel pressured to make my decision. Barbra easy very i They offered a lot of support to make sure I feel comfortable before making my decision. Didn't feel pressured to make my decision. Barbra easy very informative. More

Knowledgable & Helpful Staff They worked with me to get to a price that was satisfactory to us both. Well stocked with many choices available. This is my second Subaru from this They worked with me to get to a price that was satisfactory to us both. Well stocked with many choices available. This is my second Subaru from this dealership. More

Sadly disappointed I went to this dealership to check out the Subaru Outback and Forrester and compare them to a Honda CRV for purchase. The salesman I had did not liste I went to this dealership to check out the Subaru Outback and Forrester and compare them to a Honda CRV for purchase. The salesman I had did not listen to me, told me he new better what I wanted than I did. I did test drive an Outback. He stated they weren't interested in negotiating any prices to make a deal and was not interested in the offers I had from another Subaru dealer and the Honda dealers to show him. I left the dealership without even test driving the Forrester and told him I wished I had a different experience there. I bought the Honda CRV and hour later. I called the dealership 2 days later to share my experience with the New Car Sales Manager, left a message with the phone reception staff what my call was about and the details. I called back 7 hours later to see if he got my message and was told it was delivered to him. He never called me back. I WOULD NEVER RECOMMEND THIS DEALERSHIP TO ANYBODY! It is a shame since Subaru makes a quality car. More

Excellent customer service and friendly staff Incredible experience! Will definitely come back! Everyone was friendly and helpful. Barabara was super, and I really enjoyed my buying experience. I Incredible experience! Will definitely come back! Everyone was friendly and helpful. Barabara was super, and I really enjoyed my buying experience. I love my new car! More

The experience was great - not a lot of bs dealing Roberto was very low key and not pushy which we appreciated. Communication was great. We paid cash however I felt the warranties etc presentation from Roberto was very low key and not pushy which we appreciated. Communication was great. We paid cash however I felt the warranties etc presentation from the finance manager was somewhat pushy More

Wonderful experience We wanted a Forester Limited with none of the options packages, and those just weren't being sent out to dealers. I contacted Hansel Subaru to ask wh We wanted a Forester Limited with none of the options packages, and those just weren't being sent out to dealers. I contacted Hansel Subaru to ask what their rock bottom price would be on the exact car I wanted to order. I got an almost instant response and was in ordering my car for a great price within a week. Every step of the way I had great communication about the process. It was speedy to order the car; it was delivered on the early end of the window; and the day we went to pick it up was fast and streamlined as well - a real bonus since we had our 5 year old with us at every step. More

Great experience I went in knowing exactly what I wanted and Paul made all efforts to get me what I wanted rather than what's the biggest money maker they have. I' I went in knowing exactly what I wanted and Paul made all efforts to get me what I wanted rather than what's the biggest money maker they have. I'm super happy with my purchase and with how it all went. More

Excellent Ms. Lee was great so too was Jerry. I have nothing more to add. You are asking more than is necessary the end don't ask again. Ms. Lee was great so too was Jerry. I have nothing more to add. You are asking more than is necessary the end don't ask again. More