Hansel Subaru

I and my girlfriend had a good experience and leaving what we wanted was very helpful we will definitely recommend anyone looking for a Subaru in the Santa Rosa area please stop here. what we wanted was very helpful we will definitely recommend anyone looking for a Subaru in the Santa Rosa area please stop here. More

I am pleased to receive the excellent services from this dealership. I worked with Alina. She is very patient with me, she waited patiently for me to make up my mind. During the waiting period, she sent me dealership. I worked with Alina. She is very patient with me, she waited patiently for me to make up my mind. During the waiting period, she sent me the status on regular basis. She kept me well informed. I want to thank everyone at the dealership who helped me at each stage of the purchase process. they treated me with professionalism and respect. More

Hansel Subaru is a great place to buy a car. They treated us very well and the service has been excellent They treated us very well and the service has been excellent More

NO FURTHER COMMENTS AT THIS TIME ALL IS W ALL IS WELLELL ALL IS WELL ALL IS WELL More

My treatment was outstanding . They even showed me how the AC worked..All in all it was a great day. They even showed me how the AC worked..All in all it was a great day. More

Great customer service. Answered questions did not talk over my head. They inspire trust. Thanks Answered questions did not talk over my head. They inspire trust. Thanks More

Nicole is great, always covers the details, explains it all, and generally makes sure you have the information you need, helps get shuttles coordinated or whatever the situation may be. all, and generally makes sure you have the information you need, helps get shuttles coordinated or whatever the situation may be. More

Friendly efficient service. I did appreciate the fact Friendly efficient service. I did appreciate the fact that someone was able to drop me off at the Montgomery Village shopping center, and then pick Friendly efficient service. I did appreciate the fact that someone was able to drop me off at the Montgomery Village shopping center, and then pick me up again. Car was ready to go on my return. Overall staff was very friendly and efficient. More

Outdated selling. Given that we live in an Information Age with car prices at ones fingertip of their smartphones. Salespeople who give inflated prices becomes insulting. I went to another dealership afte Age with car prices at ones fingertip of their smartphones. Salespeople who give inflated prices becomes insulting. I went to another dealership after visiting Hansel and got a car for $2000 less the what Hansel wanted. Hard pass for this dealership. More

Classic bait and switch. Inept salesperson who laughed at us when we made an offer and would not present it to manager. Made promises that he did not keep. But we purchased the exact same car for 1500 less us when we made an offer and would not present it to manager. Made promises that he did not keep. But we purchased the exact same car for 1500 less in Fairfield. Unbelievable difference. Although we wasted our time at Hansel we should thank them for driving us away. More