Back

Hansel Subaru

Santa Rosa, CA

4.7
560 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

Directions

By Type

Showing 560 reviews

January 10, 2024

Professional; well organized: responsive It’s clear what needs to get done from the photos the service tech guys take. It’s expensive. More

by JCD2279
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan, Brian Stegner
Jan 10, 2024 -

Hansel Subaru responded

Thank you for the 5-star review!

January 10, 2024

It was great. Can't complain. Love my car! Alina was very nice and knowledgeable and pleasant to be with during the whole experience. I had car shopping anxiety bu More

by SHINESUSAN707
Recommend Dealer
Yes
Employees Worked With
Alina
Jan 11, 2024 -

Hansel Subaru responded

It is great to hear you enjoyed your purchase experience. Thank you!

January 10, 2024

Professional friendly on time Nice atmosphere knowledgeable clean good coffee nice space Good location parking More

by TURKHEGS
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 11, 2024 -

Hansel Subaru responded

Thank you for the kind review.

January 08, 2024

Service has been very good over the nine years of ownership. A little expensive, but I guess all dealerships are at the high end of whatever the local rate is. More

by kernbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
Jan 10, 2024 -

Hansel Subaru responded

Your review is important to us. Thank you!

January 06, 2024

It was very thoughtful to has a ride home and back to the dealership Everyone was very cheerful and friendly and my car was finished in a timely manner. More

by MYRTLE2887
Recommend Dealer
Yes
Employees Worked With
Don't remember the names
Jan 10, 2024 -

Hansel Subaru responded

Excellent! Thank you.

January 05, 2024

They get 5 stars from me. They are explain what they have done, are patient with my questions and polite. As far as I know they are well trained and knowledgeable. More

by LYNNEVANDERCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t know who Worked on my car.
January 05, 2024

Expensive. I feel I was overcharged when I bought a service plan with the car. But no complaints about the actual service. More

by BOOKCASE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath
Jan 10, 2024 -

Hansel Subaru responded

Thank you for your candid response.

January 04, 2024

Joe was very informative and helpful. No Joe was very informative and helpful. I was not happy I had to pay so much for my part(Radio)for it malfunctioning in just under 4 years and still More

by JONPG0802
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
Jan 10, 2024 -

Hansel Subaru responded

Thank you.

January 04, 2024

All right Nic and Edgar did a good job not the person who did the paper work. More

by RUFINA.ALCAZAR
Recommend Dealer
Yes
Employees Worked With
Nicholas/Edgar
Jan 04, 2024 -

Hansel Subaru responded

Thank you for letting us know. We appreciate your business.

January 04, 2024

Great customer service Met all my needs and kept me up to date about what I needed to do to keep my vehicle up to date More

by LEX01732
Recommend Dealer
Yes
Jan 04, 2024 -

Hansel Subaru responded

Thank you for letting us know that we have met your expectations.

...
5
...