Hansel Subaru

Appointment setup was easy. Checkin ok.The tech communicated throughout the day. Car was done on time. Checkin ok.The tech communicated throughout the day. Car was done on time. More

Friendly staff, responsive, timely. I Would recommend to anyone. Clear communication and pricing was transparent. I Would recommend to anyone. Clear communication and pricing was transparent. More

They were very helpful answers all my questions, very knowledgeable about the cars. Very nice to buy a car from knowledgeable about the cars. Very nice to buy a car from More

They seem to take pride in servicing my car. They answer my dumb questions. Yeah. They answer my dumb questions. Yeah. More

The staff is extremely friendly, knowledgeable and accommodating. We were greeted at the front entrance and really put at ease. Our sales associate had complete knowledge of the inventory and products accommodating. We were greeted at the front entrance and really put at ease. Our sales associate had complete knowledge of the inventory and products. More

I am reluctant to give feedback when I still do not have the second key to the 2020 Outback I paid cash for on May 9, 2023. There was a several week delay in getting the windshield which was due to weathe the second key to the 2020 Outback I paid cash for on May 9, 2023. There was a several week delay in getting the windshield which was due to weather and we were very understanding and patient about that. However, the second key should have been provided when we picked up the car. We were told by John Groth that Subaru had to provide two keys. We are going out of town in a few days and would like to use the second key. More

Very nice people to do business with! They understood my problem and got it resolved! I bought my Subaru at this dealership and have always had it serviced there and will continue to do They understood my problem and got it resolved! I bought my Subaru at this dealership and have always had it serviced there and will continue to do so in the future!! More

I ordered three parts for my 2018 SILVER Forester. Drivers' side mirror & back cover. While it wasn't really anyone's fault, only the mirror was ordered first. Then when I received the back color i Drivers' side mirror & back cover. While it wasn't really anyone's fault, only the mirror was ordered first. Then when I received the back color in a neutral gray, I was told that this piece only comes in this color and I would have to get the part painted. REALLY??!! With all the SILVER Subarus on the road, one would think that this part would be available in silver. More

Staff is always kind and ready to help. I appreciate that I can work from the dealership while my car is being serviced. I appreciate that I can work from the dealership while my car is being serviced. More

The Service and Sales teams at Hansel Subaru are simply the best. They are kind, caring, and knowledgeable. the best. They are kind, caring, and knowledgeable. More