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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
562 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 562 reviews

July 09, 2023

Paul in the service center was amazing. He went above and beyond for me when things weren't right. More

by SENIOR_BABY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in the service center.
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Jul 10, 2023 -

Hansel Subaru responded

Thank you for letting us know that Paul went above and beyond. We appreciate it.

July 07, 2023

Very happy with our experience at Hansel Subaru. Our salesman Edgar was so helpful and knowledgeable. We highly recommend this dealership. More

by CATHERINEEWALTERS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin
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Jul 10, 2023 -

Hansel Subaru responded

That is great to hear. Thank you for the wonderful review!

July 06, 2023

It was quick and easy. .. No problems. I couldn't ask for anything else. Thank you! More

by KCBKLYN
Recommend Dealer
Yes
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Jul 10, 2023 -

Hansel Subaru responded

That's fantastic! Thank you.

July 06, 2023

The staff are exceptional. They are always polite and cheerful. They complete the work in the best time. Their loaner cars are the top of the line. I would not hesitate to reco More

by GEOSAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service providers are the best.
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Jul 10, 2023 -

Hansel Subaru responded

Thank you for letting us know that your service was exceptional. We appreciate your review and your business!

July 06, 2023

Friendly, efficient service from start to finish. Service rep even gave me a bottle of water! More

by WHATSNEWJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept., can’t remember his name.
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Jul 10, 2023 -

Hansel Subaru responded

We thank you for the review and look forward to servicing your vehicle when you come in!

July 05, 2023

Dealer and salesman were extremely responsive and flexible. Salesman delivered my car and spent substantial amount of time customizing it and introducing me to features. More

by CNAST
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi
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Jul 10, 2023 -

Hansel Subaru responded

That's awesome! We are here for you and appreciate your business. Thank you.

July 05, 2023

This dealership has great employees that always make each check in a pleasure! Thanks to your entire team!! More

by WINGS4FLIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Harris
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Jul 10, 2023 -

Hansel Subaru responded

We are pleased to know we have exceeded your expectations and that it was a pleasure. Your review means a lot!

July 02, 2023

Great service, but having to return twice to complete the work is wearing on me. More

by CathyF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan in service department
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Jul 05, 2023 -

Hansel Subaru responded

I am sorry to hear you had to come back. I understand it can be frustrating and will try to prevent it in the future. Thank you for the review.

July 01, 2023

I travel 2 1/2 hours to have work done at the dealership at which I bought our car. I know that I will be treated great and I trust the quality of work they do. More

by Wcasalegno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department: Joseph & Morgan, Paul Brumm
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Jul 05, 2023 -

Hansel Subaru responded

Thank you for intrusting us with your business! We appreciate it.

June 30, 2023

Good service, easy to schedule. The last service took longer than expected, but they stayed after hours and finished it that day. I always appreciate how easy it is for them to cont More

by HALE_MANU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Harris
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Jul 05, 2023 -

Hansel Subaru responded

We're happy to have met your needs and want to apologize for the time it took. We will use your feedback to improve what we do. Thank you.

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