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Hansel Subaru

Santa Rosa, CA

4.7
560 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 560 reviews

July 25, 2023

Nicholas was very easy to work with and explained the cars features to me. Good experience. More

by FONSECA_MDF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Rescina, Alina Jordan, Emma Rasmussen
July 24, 2023

The whole operation from sales to service has been efficient and effective for customer satisfaction and care. More

by SUEARNOLD3072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Iniguez, Adam LaFranchi
July 23, 2023

Buying my Subaru at Hansel was a pretty chill experience. Adam, our sales person was knowledgeable, and also an experienced owner of Subarus himself. More

by MIKEMOTORCYCLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi
July 22, 2023

It took a few visits to sleuth out and solve the problem, but they treated me well and courteously and solved a complicated situation. More

by HEALDSBURGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
July 21, 2023

Fantastic service manager, Joe. He took the time to explain everything to me. He keeps me coming back More

by TIGERMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
July 21, 2023

Bought a car at Hansel Subaru. They knew I was in a hurry. They got me through the process quickly and no problems with the car. More

by JPH_1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Groth
July 21, 2023

My visit was great no one was able to reap me off, so I got out of your place pretty happy thank you 👍 More

by BENJAMINBENYITCHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Groth, Jesse Parra
July 20, 2023

Everything has been easy and friendly and my car runs great. I love my Subaru. More

by SUEARNOLD3072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Iniguez, Adam LaFranchi
July 20, 2023

Repairs usually done sooner than expected. Nice lobby to wait. All agents very pleasant and knowledgeable. Left car in clean condition. Washed my car. Great. More

by STUBBSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Only have done maintenance at this facility
July 18, 2023

I paid a deposit for my vehicle. When I got the car, my deposit was not credited. Weeks later, I have not received the refund. Other than this, the process was smooth, but this i More

by mjames
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
John Groth
Jul 18, 2023 -

Hansel Subaru responded

I sincerely apologize for the lack of communication and oversight. This has been taken care of. Please reach out to me if you don't see it soon or would like to discuss this in any way. Diana B, CX Mgr., Hansel Subaru 707-523-0727

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