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Hansel Subaru

Santa Rosa, CA

4.7
560 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 560 reviews

August 03, 2023

Quality service as usually. Good explanation of everything that was done, and car returned clean and ready to go. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Brumm
August 02, 2023

Your Service Dept has always been exceptional! Not only are they knowledgeable & explain the services to be done in detail, I’ve been included in the conversation. 👌🏻 More

by kle537
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Joseph Turgeon
August 02, 2023

The service was thorough and met my expectations. I received my annual service and was happy with the work done. More

by Mlbergmann75
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nicholas Rescina
August 02, 2023

Great service. Attentive staff. This is now our 3rd time leading from Hansel. Hopefully we will lease again. More

by SELA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin, Paul Brumm, Davis Fox, John Groth, Nicholas Rescina, Bryan Eddinger, Alina Jordan, Adam LaFranchi, Jesse Parra, Emma Rasmussen
August 01, 2023

Great customer service from staff, as usual. Shout out to Joe! The new booking method online seems to just be a way to get more money out of customers, though advertised as more convenient. More

by BEREnice
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Center. Joe! 5/5
August 01, 2023

Words really can't adequately describe the way this team treats its Subaru customers. The cars sell themselves but coupled with genuine caring people working for your benefit....well it's not just a slogan More

by SEEKEROSUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Gruger and Gary O'Bryan, Paul Brumm, John Groth, Bryan Eddinger, Regina Gruber, Emma Rasmussen
August 01, 2023

Hansel makes a day of car repairs feel like a spa day: almost :) The service is fast and friendly. I am so happy when I take my car here. Thank you More

by DANIELLE.KELLEHER8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bill
August 01, 2023

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by JPHAN715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Edgar Marroquin, Paul Brumm, Davis Fox, John Groth, Alina Jordan, Regina Gruber
August 01, 2023

Service was prompt thoughtful and complete. I was able to use a coupon to help with costs More

by FRANCINE0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
July 30, 2023

Everyone I have interacted with in the service department has been excellent. I want to give a special shout out to Bill Petty who was especially helpful at meeting my needs. Thank you Bill! More

by PASCOTT_45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Eddinger
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