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Hansel Subaru

Santa Rosa, CA

4.7
560 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 560 reviews

August 12, 2023

Super helpful- basically made my choice for me! Emma is the best and completely took care of me! More

by GABRIELLELYN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma Rasmussen
Aug 14, 2023 -

Hansel Subaru responded

This makes us so happy. Thank you for letting us know that Emma has exceeded your expectations.

August 12, 2023

Brian needs more professional training in finance My meeting with him was uncomfortable I felt that he was not prepared and he was getting frustrated easily when I mentioned that I would like him to p More

by THUNDERPAW1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Groth, Nicholas Rescina, Bryan Eddinger, Adam LaFranchi
Aug 14, 2023 -

Hansel Subaru responded

Thank you for your feedback. Your business is important to us and will make sure we improve. If you want to discuss your experience, please reach out to me or John Bruno the GSM. Thank you, Diana B., CX Manager, Hansel Subaru 707.523.0727

August 11, 2023

Joe at the service desk was so kind and helpful! The courtesy car was very much appreciated! More

by corin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 14, 2023 -

Hansel Subaru responded

Thank you for the great review!

August 11, 2023

Great service center! I had my ascent packed for a week of skiing and my electrical system freaked out on me. Brought it in with the car packed and my family ready for Tah More

by HSKJUNGLIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Eddinger
Aug 14, 2023 -

Hansel Subaru responded

Thank you for making our day! We are happy to help anytime.

August 10, 2023

Prompt, great shuttle personnel, the lead didn’t provide much info beyond the 11 point check. More

by DToleran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver was awesome
Oct 09, 2023 -

Hansel Subaru responded

Thank you for letting us know.

August 10, 2023

Great service, convenient location, informative & helpful staff. Eric, the service advisor makes you feel important. More

by Johnny Tsunami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holder, Edgar Marroquin, Maritza Iniguez
Aug 14, 2023 -

Hansel Subaru responded

We were happy to assist you. thank you for taking the time to give us 5 Stars!

August 10, 2023

The service was right on time. Attendant was very helpful, friendly, and answered all my questions. More

by TIBURCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath
Aug 14, 2023 -

Hansel Subaru responded

Wonderful! Thank you for the nice review.

August 09, 2023

John was very helpful and kind from my first visit until the end of my purchase. More

by CUILMAS01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Groth
August 09, 2023

Listened to my needs and desires. Was not pushy. Quick process. Very informative. I'm satified. More

by ANN.NOLASCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston
Aug 14, 2023 -

Hansel Subaru responded

That's great news, Ann. Thank you for the 5 Star review.

August 09, 2023

Hansel Subaru is a very professional efficient and caring dealership and the service department goes out of their way to do all the work in a workmanlike and substantial way. They really do epitomize their m More

by Mntndee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rescina, Bryan Eddinger
Aug 14, 2023 -

Hansel Subaru responded

Your review means a lot to us. Thank you for your business and for taking the time to provide such a great review.

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