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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
571 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 571 reviews

August 20, 2023

This dealership is wonderful whether you're dealing with Edgar or maintenence. A very friendly and clean environment. More

by CAROUSELLOVER1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept in whole., Edgar Marroquin
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August 20, 2023

I have had consistent issues with the service. Continue to go back for repair service. More

by CSKARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Rescina
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August 20, 2023

Great service Loved working with John Groth Quick process to purchase vehicle Friendly salespeople Great selection of vehicles Great prices More

by BEARE8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Groth
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Oct 09, 2023 -

Hansel Subaru responded

That's awesome! Thank you for sharing your thoughts with us.

August 19, 2023

Great service very friendly. They dropped me off and picked me up: they are great all around More

by PAULINEHERNANDEZ151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Brumm
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Sep 19, 2023 -

Hansel Subaru responded

Great to hear we met your expectations. Thank you!

August 19, 2023

Last service they had of order a part and it took longer than they said and I had to call multiple times to get an update. Service person did not return my call initially More

by CMARTIN2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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August 18, 2023

My partner and I bought our Subaru on a lease program and had great service every time the car had the scheduled maintenance. Because of the care, mileage & advice at the end of the lease, we bought the Suba More

by Darlene Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 19, 2023 -

Hansel Subaru responded

It's always great to hear a customer still loves their Subi after driving it for years! Thank you.

August 18, 2023

Great experience. Hansel makes me feel like I am a priority. Very transparent on my cars service. More

by JSCANLON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 19, 2023 -

Hansel Subaru responded

That is awesome. Thank you for letting us know.

August 17, 2023

Needed a 12000 mile service and waited for the work to be completed. Service was done in an hour and they washed the car too. More

by chrisrigginsx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Brumm
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August 17, 2023

Always great services (Joe) ready when they say. I like that car washing is back! More

by Christi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Nicholas Rescina
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Sep 19, 2023 -

Hansel Subaru responded

Thank you, Christi! I'll be sure to pass your kind review to Joe.

August 17, 2023

Excellent customer service friendly staff They really care about customers, I really recommend Hansel Subaru More

by RYM719.08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy from customer service
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Sep 19, 2023 -

Hansel Subaru responded

Thank you for making us smile. We appreciate the review too!

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