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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
573 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 573 reviews

August 28, 2023

Customer service staff Professional, with pre-service inspection&post, & service on car fast enough. I was worried when young technician moved our car SO fast and so close on bldg side to garage, it felt More

by KNEWBURNCNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul L Young employee at front desk 5 star
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Oct 09, 2023 -

Hansel Subaru responded

Thank you for your feedback regarding your visit. It's how we improve, and I'll be sure to share your thoughts with the team.

August 26, 2023

Excellent as always. Efficient, honest and explain everything Travel from Benicia to Santa Rosa for their service More

by AAPLUTCHOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thon- service managet
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Aug 28, 2023 -

Hansel Subaru responded

It's great to hear we are meeting your needs. Thank you for the great review.

August 26, 2023

Emma was friendly and knowledgeable. It was a good car buying experience. It was good. More

by CGRAVES19
Recommend Dealer
Yes
Employees Worked With
Emma
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Aug 28, 2023 -

Hansel Subaru responded

Thank you!

August 26, 2023

Joseph is my service advisor and his knowledge of Subaru is very good. He ca. Answer any of my questions regarding any service needs. I will be a returning customer. More

by garylarson300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 28, 2023 -

Hansel Subaru responded

Wonderful to hear Joe has exceeded your expectations. Thank you!

August 25, 2023

The detail they took keeping my Forester top notch and ready to drive off the lot was impressive. More

by LSTALL2001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Iniguez, Alina Jordan
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Aug 28, 2023 -

Hansel Subaru responded

Great to hear! Thank you for the review.

August 25, 2023

Good people. Efficient work with good personalities. I will continue to have my Legacy serviced at Hansel Subaru. More

by KENSELBERG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Aug 28, 2023 -

Hansel Subaru responded

Your review is music to our ears! Thank you.

August 25, 2023

I’ve had good experiences with the sales and service staff. Everyone is friendly and helpful. More

by IOXYMORON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Jordan
Report | Print
Aug 28, 2023 -

Hansel Subaru responded

This makes us love what we do even more! Thank you.

Aug 28, 2023 -

Hansel Subaru responded

Your review means a lot to us! Thank you.

August 24, 2023

Joe is excellent in how he presents himself and represents Hansel. His professional decorum is top notch. More

by oohaygirl2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe , Adam LaFranchi
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Oct 09, 2023 -

Hansel Subaru responded

That's great! I'll be sure to share your review with Joe and the team.

August 24, 2023

Efficient friendly competent; offers a shuttle service. Thorough;.cares appropriately for our car.. answers questions promptly and appropriately. More

by SCONEBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service drpt
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Oct 09, 2023 -

Hansel Subaru responded

Thank you for taking the time to provide a 5-star review.

August 23, 2023

They are Friendly and personable each time I come in. I love the texts updates. More

by JOHN@HARTSDESIREWINES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 09, 2023 -

Hansel Subaru responded

Thank you, John! We appreciate you.

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