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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
592 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 592 reviews

September 14, 2023

Good place to go for service and repair with knowledgeable staff and comfortable waiting times and room More

by CHRISKVDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Alina Jordan, Regina Gruber, Adam LaFranchi, Emma Rasmussen
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Sep 14, 2023 -

Hansel Subaru responded

Thank you for your kind feedback!

September 14, 2023

Very friendly service reps. Clean and comfortable place to wait. Job done quickly and efficiently l. More

by SSMITH2378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi
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Sep 14, 2023 -

Hansel Subaru responded

This is fantastic to hear. Thank you!

September 14, 2023

I’ve always had great service, plus my car has never had any real issues..so it’s all be a very good experience. More

by karenpeachey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’ve only dealt with the service reps. In the past 12 months, Eric Moody has helped me. Great employee & a really nice young man.
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Sep 14, 2023 -

Hansel Subaru responded

We love hearing all is well with your car! Thank you.

September 14, 2023

Courteous, efficient and easy. Check-in was simple. Car was ready as promised. Waiting was pleasant. More

by Kpearson2
Recommend Dealer
Yes
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Sep 14, 2023 -

Hansel Subaru responded

Thank you for your 5 Star review!

September 13, 2023

Good customer service and fast service. we will always choose Hansel Subaru for future cars More

by BINGCENA7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma Rasmussen
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Sep 14, 2023 -

Hansel Subaru responded

thank you for the great review. We appreciate it!

September 13, 2023

The service people are always professional and polite . The service center is comfortable and clean. It is nice having coffee and water available More

by J.GIAMPAOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the staff’s name.
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Sep 14, 2023 -

Hansel Subaru responded

We couldn't be happier that we are meeting your expectations. Thank you!

September 13, 2023

Eric is very knowledgeable with subarus. He was very communicative through the whole process. Pleasant to work with him. Will be back for future service appointments. More

by Missalexiswrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moody
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Sep 13, 2023 -

Hansel Subaru responded

Thank you for your business. We're happy to hear we have exceeded your expectations.

September 13, 2023

Nick and Bryan went the extra mile. They were I was able to reach them by phone each time I called. Bryan even came to my home More

by COMFORTRICHARD73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Eddinger
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Sep 13, 2023 -

Hansel Subaru responded

Thank you for letting us know that we exceeded your expectations.

September 13, 2023

Excellent service! Joe is outstanding: very professional, very efficient, polite and even funny! Great employee! More

by ALAINSERKISSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe at the Service department
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Sep 13, 2023 -

Hansel Subaru responded

Thank you for giving us such a great review. I'll be sure to share this with Joe.

September 12, 2023

my services provider was paul and i have to say that he was more than amazing and charismatic. i would recommend this store to anyone with any vehicle issues or in need for regular service! 5 Stars More

by derek godoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Sep 12, 2023 -

Hansel Subaru responded

Thank you for providing us with such a great review. We appreciate it!

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