Hansel Subaru
Santa Rosa, CA
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The staff was knowledgeable and helpful, efficiently, taking care of the needed maintenance without any unnecessary fuss. taking care of the needed maintenance without any unnecessary fuss. More
I’ve been thrilled with the Hansel Subaru dealership & their service support team & expertise since I bought my first new Subaru in 2013!!! Thank you so much for all your help maintaining & servicing my b their service support team & expertise since I bought my first new Subaru in 2013!!! Thank you so much for all your help maintaining & servicing my beautiful WRX !! It’s been one of my all time favorites!!! More
Amazing service and customer service team! Helpful, polite and goes above and beyond. I drove 40 mins out of my way to go to Hansel to avoid going to the Subaru dealership by me. Helpful, polite and goes above and beyond. I drove 40 mins out of my way to go to Hansel to avoid going to the Subaru dealership by me. More
Paul young was a tremendous help. I will continue to work with him. He was knowledgeable, considerate, and went “above the call of duty”. I will continue to work with him. He was knowledgeable, considerate, and went “above the call of duty”. More
Nick was great sales person. Bruno should learn from nick’s customer service skills. When I got to the finance department I wasn’t getting my full costo member discount. Even tho Bruno should learn from nick’s customer service skills. When I got to the finance department I wasn’t getting my full costo member discount. Even though I told the finance gentleman it was a certain amount he wouldn’t believe me. Maybe better communication or learn the discounts for Costco members. Other than that Nick made it possible for my mom and I to have a great experience. More
Customer service staff Professional, with pre-service inspection&post, & service on car fast enough. I was worried when young technician moved our car SO fast and so close on bldg side to garage, it felt inspection&post, & service on car fast enough. I was worried when young technician moved our car SO fast and so close on bldg side to garage, it felt reckless& un-necessary.As we were early to our appointment with no request to expedite the routine service appointment. More